Head of Operations – Education & Facilities Excellence

ESS; Rugby; On-site; GBP 80,000 - 100,000; Full time

Benefits offered by this job

Senior leadership role

Strategic influence across a wider教育g

Job summary

Rugby School seeks a Head of Operations to lead catering, hospitality, facilities and logistics across Rugby School and Bilton Grange. The role requires strategic direction, strong leadership and a drive for ongoing operational excellence.

You will shape service standards, develop senior teams and partner with the COO and SLT to deliver exceptional student, staff and visitor experiences within a prestigious educational environment.

Qualifications

• Proven senior operational leadership experience within education, hospitality, facilities management or a related service industry.
• Strong commercial and financial management expertise.
• Track record of leading large and diverse teams across multiple functions.
• Experience delivering operational transformation and cultural change.
• Ability to influence and build trusted relationships at executive level.
• Strategic planning, organisational and leadership capabilities.
• Excellent understanding of governance, health & safety and risk management.
• Passion for delivering stakeholder experiences and continuous improvement.

Responsibilities

• Set strategic direction for operational services across Rugby School and Bilton Grange.
• Lead multiple operational functions to ensure seamless day-to-day delivery across the schools.
• Create and embed best-in-class service standards and operational excellence.
• Build, develop and inspire high-performing leadership and operational teams.
• Drive continuous improvement, innovation and transformational change initiatives.
• Lead financial planning, budgeting, commercial performance and cost management.
• Strengthen governance, compliance, risk management and operational accountability.
• Ensure services support wellbeing and experience of students, staff and visitors.
• Act as a visible ambassador for Lodestone House, Rugby School and the wider Rugby community.
• Build strong relationships with senior stakeholders, school leaders, staff, families, suppliers and external partners.

Skills

Operational leadership

Strategy development

Stakeholder management

Financial management

Commercial acumen

Multi-site operations

Governance & compliance

Team development

Education

Bachelor's degree in a relevant field

Tools

MS Office

Job description

Rugby School seeks a Head of Operations to lead catering, hospitality, facilities and logistics across Rugby School and Bilton Grange. The role requires strategic direction, strong leadership and a drive for ongoing operational excellence.

You will shape service standards, develop senior teams and partner with the COO and SLT to deliver exceptional student, staff and visitor experiences within a prestigious educational environment.