Senior Operations & Growth Manager

Escape; Irvine; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Company car or car allowance

Annual bonus

Senior leadership role with commercial

Growth opportunity

Job summary

Escape is seeking an experienced Operations/General Manager to take overall responsibility for the performance, growth and operation of an established engineering and technical business in Ayrshire. You will own a multi-disciplinary operation, leading a team while collaborating with senior management to drive business performance and growth.

The role focuses on running the site, managing resources, ensuring excellent customer service, and driving financial targets and profitability.

Qualifications

• Proven experience in a General Manager, Operations Manager, Business Unit Manager or similar leadership position.
• Strong people-management and team leadership experience.
• Background in engineering, manufacturing, technical equipment, servicing, installation or another relevant operational environment.
• Good technical understanding and the ability to engage confidently with technical teams and customers.
• Strong communication and relationship-building skills.
• Hands-on, visible leadership style; a relevant qualification would be advantageous but not essential.

Responsibilities

• Responsible for the general running and commercial performance of this site.
• Managing operational resources to ensure excellent customer service, efficiency and cost control.
• Working closely with technical and service teams to plan resources and deliver customer requirements.
• Leading and developing a multi-disciplinary team.
• Supporting and driving sales, business development and customer growth.
• Identifying new business opportunities and developing strong customer relationships.
• Taking ownership of budgets, costs, financial targets and profitability.
• Monitoring KPIs and financial performance and using data to identify opportunities for improvement.
• Maintaining high standards of Health & Safety and compliance.
• Building strong relationships with customers, suppliers and internal stakeholders.
• Contributing to wider business objectives and helping shape the future growth of the operation.

Skills

People management

Team leadership

Communication

Relationship building

Stakeholder engagement with technical/

Education

Engineering/technical or commercial qualification

Job description

Escape is seeking an experienced Operations/General Manager to take overall responsibility for the performance, growth and operation of an established engineering and technical business in Ayrshire. You will own a multi-disciplinary operation, leading a team while collaborating with senior management to drive business performance and growth.

The role focuses on running the site, managing resources, ensuring excellent customer service, and driving financial targets and profitability.