Senior Operations Coordinator, Children's Services

Somerset Council; Shepton Mallet; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

LGPS

Flexible and hybrid working

Health and wellbeing support

Volunteer opportunities

Job summary

Somerset Council in Mendip is seeking a Senior Business Operations Assistant to support the looked-after children service. You will coordinate services, manage information and help social workers deliver timely support.

Hybrid working is available. This full-time fixed-term role runs until 21 December 2027 and includes training and a supportive team environment. You will handle sensitive information and build strong relationships with families and partners.

Qualifications

• Strong organisational skills to manage a busy workload with competing priorities.
• Excellent written and verbal communication with a wide range of people.
• Good working knowledge of Microsoft 365 applications (Word, Excel, Teams, SharePoint).
• Attention to detail and ability to maintain accurate confidential records.
• Positive, flexible approach and ability to work collaboratively in a team.

Responsibilities

• Coordinate services, appointments and practical arrangements for children and families.
• Provide high-quality administrative support enabling social workers to spend more time with families.
• Organise and record meetings, capturing key decisions and actions accurately.
• Maintain accurate confidential records to keep services safe, effective and compliant.
• Build positive relationships with families, colleagues and partner organisations.

Skills

Organisational skills

Communication

Attention to detail

Flexibility

Teamwork

Tools

Microsoft 365

Word

Excel

Teams

SharePoint

Job description

Somerset Council in Mendip is seeking a Senior Business Operations Assistant to support the looked-after children service. You will coordinate services, manage information and help social workers deliver timely support.

Hybrid working is available. This full-time fixed-term role runs until 21 December 2027 and includes training and a supportive team environment. You will handle sensitive information and build strong relationships with families and partners.