Operations & Admin Coordinator - Children's Services (Hybrid)

The Methodist Church in Britain; Shepton Mallet; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible and hybrid working

Health and wellbeing support

Paid volunteering opportunities

Job summary

Somerset Council in Shepton Mallet is seeking an administrative post within the Mendip Children Looked After and Leaving Care teams. The role supports social workers through coordinating services, arranging meetings and maintaining confidential records in a hybrid working arrangement.

You will engage with families and partner organisations, ensuring enquiries are handled professionally and sensitively while upholding safeguarding standards. Right to work in the UK is required.

Qualifications

• Strong organisational skills to manage a busy, varied workload
• Excellent written and verbal communication with diverse stakeholders
• Good working knowledge of Microsoft 365: Word, Excel, Teams and SharePoint
• Excellent attention to detail with confidential information
• Positive, flexible approach and team collaboration

Responsibilities

• Coordinate services, appointments and practical arrangements for children and young people
• Provide administrative support allowing social workers to focus on direct work with families
• Organise and record meetings, capturing decisions and actions accurately
• Maintain confidential records ensuring safety, effectiveness and compliance
• Build relationships with families, colleagues and partner organisations, handling enquiries professionally

Skills

Organisational skills

Communication

Microsoft 365

Record keeping

Team work

Tools

Microsoft Word

Microsoft Excel

Microsoft Teams

SharePoint

Job description

Somerset Council in Shepton Mallet is seeking an administrative post within the Mendip Children Looked After and Leaving Care teams. The role supports social workers through coordinating services, arranging meetings and maintaining confidential records in a hybrid working arrangement.

You will engage with families and partner organisations, ensuring enquiries are handled professionally and sensitively while upholding safeguarding standards. Right to work in the UK is required.