Senior Operations Assistant

Radius; Crewe; On-site; GBP 25,000 - 45,000; Full time

Job summary

An ambitious global business is seeking a Senior Operations Assistant to enhance operational processes within the Finance department. This role is pivotal in ensuring smooth daily operations, requiring strong organisational skills and attention to detail. The successful candidate will manage high volumes of transactional data and collaborate with various teams to optimize efficiency. Join a dynamic and innovative company that values inclusivity and continuous improvement, where you can make a real impact on the future of sustainable mobility and technology solutions.

Benefits

Competitive Salary

Bonus Potential

Core Benefits

Friendly Culture

Agile Work Environment

Commitment to Inclusivity

Continuous Improvement Opportunities

Qualifications

• Minimum of GCSEs in Mathematics and English grade C or above.
• Strong organisational skills and ability to multitask.

Responsibilities

• Oversee end-to-end operational processes for multiple products.
• Import, process, and validate high volumes of transactional data.
• Develop and maintain strong relationships with internal and external contacts.

Skills

Organisational Skills

Excel Skills

Attention to Detail

Customer Service

Multitasking

Communication Skills

Reconciliation Capabilities

Judgment and Decision Making

Education

GCSE in Mathematics

GCSE in English

Tools

Microsoft Excel

Job description

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.

Job Description

The Finance department has an opportunity within the Operations team for a Senior Operations Assistant to oversee an area of the group’s operational processes. The successful candidate will play a vital role in ensuring that the day-to-day operations of the department run smoothly by ensuring that systems and processes are used effectively to maximise efficiency, with an ongoing focus on continuous development.

This role requires excellent attention to detail and the ability to plan and prioritise a busy workload in order to meet challenging deadlines.

Key Role Responsibilities:

Typical work activities include:

• Responsibility for the end-to-end Operational processes for multiple product
• Importing, processing and validating high volumes of transactional data
• Proactively dealing with any transactional data challenges which prevent transactions being made available for customer invoicing
• Developing and maintaining strong relationships with both internal and external contacts
• Daily and weekly volume reconciliations & trend analysis
• Producing high quality, accurate outputs on a consistent & timely basis
• Working closely with all other departments to ensure a smooth business process
• Maintenance of processes and procedures
• Continuously working to increase the effectiveness and efficiency of the department
• Identifying areas for improvement and associated benefits
• Measure and manage performance against internal service levels
• Identify areas of underperformance and escalate to management to ensure swift action
• Investigation and quick resolutions to queries

Qualifications

Minimum of:

• Ideally GCSE’s in Mathematics and English grade C or above

Experience/Skills Required:

• Strong organisational skills
• Ability to prioritise and keep to deadlines within a fast-paced environment
• Be able to multitask and prioritise work
• Strong reconciliation capabilities and experience of dealing with large data
• Excellent Excel skills – including experience of creating and using Pivot Tables and V-Look Up (training will be provided where necessary)
• Excellent attention to detail.
• Professional communication & presentation skills
• Ability to work individually (with set processes and procedures) and collaboratively
• Strong judgement and decision making skills
• Positive attitude and enthusiasm towards work
• Strong commitment to providing the very best customer service
• Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges

Additional Information

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.

• A fast-growing organisation that defines itself as being agile and innovative

• A drive for continuous improvement, which you will be empowered to get behind from day one.

• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [emailprotected] .

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.