Senior Operations Analyst

Arthur; City Of London; On-site; GBP 30,000 - 60,000; Part time

Job summary

An established industry player is seeking a Senior Operations Analyst to enhance internal systems and streamline processes on a part-time basis. This vital role involves managing operational outputs and facilitating communication across teams. The ideal candidate will bring a strong background in operations, particularly in the insurance sector, and demonstrate excellent communication and stakeholder management skills. Join a dynamic environment where your contributions will directly impact the efficiency and effectiveness of operations.

Qualifications

• Strong background in operations, particularly within insurance or related sectors.
• Skilled in process improvement with a hands-on approach.

Responsibilities

• Maintain and improve internal operational systems and workflows.
• Drive automation initiatives and develop Standard Operating Procedures.
• Serve as the operational liaison for various teams.

Skills

Operations Management

Process Improvement

Stakeholder Management

Communication

Data Integrity

Education

Bachelor's Degree in Business or Related Field

Job description

Arthur is working with a Lloyd’s Syndicate that is looking to hire a Senior Operations Analyst on a part-time basis (three days per week).

This role is crucial in enhancing internal systems, streamlining processes, managing key operational outputs, and facilitating smooth communication across teams and stakeholders.

Key Responsibilities:

1. Learn, maintain, and actively improve internal operational systems and workflows.
2. Identify inefficiencies and partner with leadership to evolve and implement scalable solutions.
3. Drive automation initiatives and assist in the development of Standard Operating Procedures (SOPs).
4. Oversee and maintain the integrity of operational datasets across internal systems.
5. Produce and manage bordereaux for regulatory and syndicate reporting.
6. Administer policy workflows, ensuring full documentation and audit trail compliance.
7. Track earning patterns, claims timelines, and key contractual deliverables.
8. Serve as the operational liaison for: Syndicate Operations, Finance, and Technology.

The ideal candidate will have a strong background in operations, particularly within insurance or related sectors, and will be skilled in process improvement with a hands-on approach to refining systems and workflows.

Excellent communication and stakeholder management skills are essential, along with a proactive and adaptable mindset.