Senior Operational Resilience Professional

Financial Conduct Authority; Leeds; Hybrid; GBP 52,000 - 81,000; Full time

Job summary

Join a forward-thinking regulatory body as a Senior Operational Resilience Professional, where you will play a vital role in enhancing the operational resilience of the financial sector. This position offers a unique opportunity to collaborate with high-impact firms, addressing cross-sector challenges and driving improvements in resilience. You will contribute to high-profile regulatory initiatives, engage with evolving areas of cyber and technology resilience, and help shape the FCA’s approach to operational challenges. If you're passionate about making a difference in the financial services landscape, this role is perfect for you.

Benefits

25 days holiday plus bank holidays

Hybrid working (up to 60% from home)

Private healthcare with Bupa

Non-contributory Pension of at least 8%

Life assurance of eight times salary

Income protection

Flexible benefits scheme

Qualifications

• Experience in operational and cyber resilience within financial services.
• Ability to analyze complex information and make recommendations.

Responsibilities

• Provide technical expertise on technology and cyber resilience.
• Lead assessments of high-impact firms on resilience capabilities.
• Engage with stakeholders to evaluate firms' resilience maturity.

Skills

Operational Resilience

Cyber Resilience

Analytical Skills

Communication Skills

Team Collaboration

Knowledge of Financial Services

Education

Relevant Degree or Equivalent Experience

Job description

Job Title - Senior Operational Resilience Professional

Division – Specialist
Department – Technology Resilience and Cyber

Salary – National (Edinburgh and Leeds) ranging from £52,400 to £80,600 and London £57,700 to £88,600 pro rata (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Technology Resilience and Cyber (TRC) - At a time of rapid technological change, evolving regulation to strengthen operational resilience and growing cyber risks, this role offers a unique opportunity to shape both the FCA’s and the industry’s approach to these challenges. You’ll contribute to work that serves the public interest, with a focus on enhancing the operational resilience of the financial sector — helping to ensure that markets remain fair, safe and effective for everyone

What will you be doing?

• Provide technical expertise and advice on technology and cyber resilience across regulated firms, primarily within the Insurance and Retail financial sectors, supporting frontline FCA supervisors

• Act as a subject matter expert (SME) for operational resilience across your team, the wider department and the FCA

• Lead or support the assessment of high-impact firms, offering evidence-based, forward-looking insights on their technology, resilience and cyber capabilities

• Contribute to the strategic analysis of incidents such as cyber-attacks or technology disruptions, helping shape regulatory responses

• Deliver and support thematic work, taking ownership of key initiatives and collaborating with colleagues and stakeholders to drive delivery

• Engage with external stakeholders, including other authorities and senior firm representatives and perform peer comparisons to evaluate firms' resilience maturity across the sector

What you will get from the role?

• Contribute to high-profile regulatory initiatives focused on technology and operational resilience across the financial services sector.

• Collaborate with a range of high-impact firms to address cross-sector challenges and drive improvements in resilience.

• Engage with the fast-evolving areas of cyber, technology and operational resilience, sharing insights and learning from sector developments.

• Help drive the FCA’s shift toward becoming a more data-informed organisation by applying innovative approaches to data use.

• Build on your existing skills and subject knowledge, expanding your expertise through meaningful, hands-on experience.

• Grow your career in a supportive and inclusive team environment that values collaboration, curiosity and continuous learning.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience working on operational and/or cyber resilience topics within the financial services sector.

• Proven ability to analyse complex information and present clear, well-informed recommendations related to technology and/or cyber resilience.

• The successful candidate will either hold or be required to obtain Security Clearance (SC) as part of the role.

Essential

• Demonstrated ability to support and encourage colleagues, contributing to a positive and collaborative team environment.

• Strong verbal and written communication skills, with the ability to convey information clearly and effectively to a range of audiences.

• Awareness of or exposure to, technology and cyber standards and guidance relevant to financial services practices.

• Knowledge or experience of the Retail or Insurance markets, with an understanding of key sector dynamics.

• Proven analytical skills, applying sound judgement and attention to detail to deliver consistently high-quality work.

Our Values & Diversity

We are proud to be an inclusive employer, and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Senior Operational Resilience Professional role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)

• Life assurance of eight times your basic salary

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as: Senior Associate Level 7 Regulatory

• Advert Closing Date:8th May 2025

• CV Review/Shortlist: 12th May 2025

• First Round Interview and Case Study Assessment: w/c 19th May 2025

• Second Round - Competency Based Interview: w/c 26th of May 2025

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contactSteve Christopher on [e-mail]

Applications must be submitted through our online portal. Applications sent via email will not be accepted