Senior Operational Resilience & Incident Leader (Hybrid)

Vanguard; Manchester; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid working 3 days in office (Tue-W

In-office collaboration & learning

Job summary

Vanguard UKPI is seeking a senior professional to lead the delivery of Business Continuity, Operational Resilience and Incident Management across the UKPI platform. You will collaborate with business, technology and external providers to strengthen preparedness, scenario testing and recovery capabilities.

The role focuses on governance, risk alignment and continuous improvement to safeguard client outcomes and meet regulatory expectations in a hybrid UK environment.

Qualifications

• Undergraduate degree or equivalent combination of training and experience.
• Professional accreditation such as CBCI, CBCP, MBCI, or MBCP is preferred.
• Experience within financial services, asset management, operations, risk, resilience, oversight, or another regulated environment.
• Experience supporting operational resilience or business continuity programmes, incident management, operational risk, issue resolution, or service disruption processes.
• Strong written and verbal communication skills, with an ability to tailor messages to different audiences.

Responsibilities

• Lead and maintain UKPI's Operational Resilience framework, including IBS identification and mapping, impact tolerance reviews, vulnerability assessments, dependency analysis and resilience governance.
• Lead the Business Continuity Management lifecycle, including BIAs, recovery strategy development, business continuity planning, testing and governance.
• Coordinate resilience testing, recovery exercises and scenario-based simulations to validate response and drive improvement.
• Identify, assess and support remediation of resilience vulnerabilities, risks and dependencies across business, technology and third-party services.
• Ensure alignment with regulatory requirements, industry standards and internal frameworks.
• Provide advisory support across UKPI, strengthening preparedness and recovery capabilities.
• Support management of operational incidents and service disruptions, including stakeholder coordination and communications.
• Facilitate post-incident reviews, lessons learned and remediation activities.
• Produce resilience, incident and governance reporting and metrics.

Skills

Operational Resilience

Business Continuity

Incident Management & Coordination

Stakeholder Management

Governance & Reporting

Communication & Influencing

Analytical & Problem-Solving Skills

Continuous Improvement

Regulatory & Risk Awareness

Collaboration & Relationship Mgmt

Education

Undergraduate degree or equivalent

CBCI/CBCP/MBCI/MBCP accreditation preferred

Tools

Power Platform

SharePoint

Power BI

SQL

Job description

Vanguard UKPI is seeking a senior professional to lead the delivery of Business Continuity, Operational Resilience and Incident Management across the UKPI platform. You will collaborate with business, technology and external providers to strengthen preparedness, scenario testing and recovery capabilities.

The role focuses on governance, risk alignment and continuous improvement to safeguard client outcomes and meet regulatory expectations in a hybrid UK environment.