Senior Manager – Operational Resilience & Crisis Leadership

PwC; Birmingham; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Private medical cover

Virtual GP access

Flexible working (office/home/client)

Six volunteering days a year

Job summary

PwC in the United Kingdom is seeking a Senior Manager to lead high-profile operational resilience, crisis management and business continuity engagements, with a focus on financial services clients and other regulated organisations. Hybrid working and client-site travel may be required.

You will work closely with senior stakeholders to strengthen resilience capabilities, navigate regulatory expectations and protect important business services.

Qualifications

• You have led operational resilience programme design or implementation.
• You have experience in crisis management, incident response, business continuity or cyber resilience.
• You have advised senior stakeholders or Boards on resilience-related topics.
• You have managed complex programmes, teams and delivery outcomes.
• You understand UK Operational Resilience regulations, DORA or related resilience frameworks.
• You have consulting experience or experience within a large, complex organisation.

Responsibilities

• Lead large-scale operational resilience, crisis management, business continuity and cyber resilience engagements.
• Advise senior executives and Boards on resilience strategy, regulation and disruption preparedness.
• Design operational resilience capabilities, including service mapping, impact tolerances, scenario testing and remediation.
• Lead multidisciplinary teams and support business development, proposition development and practice growth.

Skills

Operational resilience

Crisis management

Business continuity

Regulatory compliance

Job description

PwC in the United Kingdom is seeking a Senior Manager to lead high-profile operational resilience, crisis management and business continuity engagements, with a focus on financial services clients and other regulated organisations. Hybrid working and client-site travel may be required.

You will work closely with senior stakeholders to strengthen resilience capabilities, navigate regulatory expectations and protect important business services.