Senior Operational Manager

TN United Kingdom; York; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated and enthusiastic registered pharmacy technician to join their dispensary team. This role offers the opportunity to develop your skills in a supportive environment while ensuring the delivery of high-quality patient care. You'll be responsible for managing workflow, dispensing medications, and mentoring junior staff, all within a friendly and well-established team. With a commitment to excellence, this position not only provides professional growth but also a range of benefits, including generous leave and relocation support. If you're passionate about making a difference in healthcare, this is the perfect opportunity for you.

Benefits

NHS Pension Scheme

27-33 days holiday

Relocation package

Employee Assistance Programme

Car Lease scheme

Cycle to Work scheme

Learning and development opportunities

Discounts on various services

Qualifications

• Registered pharmacy technician with excellent communication skills.
• Experience in managing workflow and mentoring junior staff.

Responsibilities

• Manage and prioritize workflow in the dispensary.
• Dispense and check prescriptions for accuracy.
• Mentor and supervise junior staff.

Skills

Communication Skills

Interpersonal Skills

Problem Solving

Workflow Management

Education

BTEC in Pharmaceutical Sciences

Registered with GPhC

QCF Level 4 in relevant qualification

Tools

Computer Programs

Job description

Social network you want to login/join with:

York and Scarborough Teaching Hospitals NHS Foundation Trust

Location:

York, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

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Job Reference:

74abd4f4213b

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Job overview

We are looking to recruit an enthusiastic, self-motivated, and committed registered pharmacy technician to join the dispensary team at York Hospital.

As the Senior Pharmacy Technician in the dispensary you will work within our well-established and friendly team to ensure we deliver the best possible service. This role will enable you to develop your skills within a dispensary environment, it will also enable you to build skills and experience in workflow management and team leading.

You must have excellent communication and interpersonal skills, be well organised and have the ability to work both independently and as part of a team. You must be committed to providing a high-quality patient focused service and be able to adapt to changing demands.

We welcome applications from pharmacy technicians that have registered within the last year or are due to register this year. These applicants, if successful at interview, will be appointed at band 4 for a period of up to 1 year whilst experience is gained, and appropriate competency developed to fully perform the band 5 role.

Main duties of the job

The role of the successful candidate will be varied and fulfilling and includes:

• Management and prioritisation of workflow in the dispensary.

• Dispensing and accuracy checking prescriptions received.

• Allocation and rota planning for the dispensary team and other support staff to ensure that service needs are met.

• Completing appraisals, sickness absence reporting and mentoring of allocated staff.

• Review and implementation of SOPs as required.

• Working closely with the Principal Pharmacy Technician to develop the current service.

Working for our organisation

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager at interview stage.
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Detailed job description and main responsibilities

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person specification

Education, Qualifications and Training

• BTEC in Pharmaceutical Sciences / QCF Level 3 in Pharmacy Services or equivalent.
• Registered with the General Pharmaceutical Council (GPhC)
• QCF Level 4 or above in a qualification relevant to the post.

Experience & Knowledge Required

• At least one year, post-qualification experience.
• Supervision and mentoring of junior staff.

Skills & Attributes

• Good communication & interpersonal skills.
• Participated in the implementation of changes in service, products and / or systems.
• Problem solving.
• Able to use a range of computer programmes relevant to the post
• Audit of practice and / or of the impact of a change in the way the service is delivered.
• Able to use own judgement to prioritise tasks.
• Experience in objectives setting for a team.

Aptitude & Personal Qualities

• Flexible to changing work routines.
• Ability to work as part of a team and develop teamworking within the section.
• Ability to demonstrate motivation for applying for a post in this organisation.

Values, Drivers & Motivators

• Ability to demonstrate our organisational values and behaviours: - Kind - Open - Pursue Excellence