Senior Operational Contract Manager

Metropolitan Police; Greater London; Vor Ort; GBP 62.000 - 72.000; Vollzeit

Zusammenfassung

Metropolitan Police is seeking a Senior Operational Contract Manager within Met Business Services to lead supplier and contract management across the full lifecycle, ensuring value for money, strong performance and delivery of intended business outcomes. The role is based in Kilburn and requires managing high-value, high-risk contracts with a focus on governance and continuous improvement.

You will drive performance, KPI adherence and spend governance, collaborating with Directors, Senior

Qualifikationen

• Strong understanding of end-to-end commercial lifecycle and contract management.
• Knowledge of governance, risk, compliance in public sector contexts.
• Ability to lead high-value or high-risk contracts.
• Excellent stakeholder engagement and influencing skills.

Aufgaben

• Lead supplier and contract management across the full contract lifecycle, including mobilisation and exit management.
• Monitor contractual health, performance and risk with data-informed decisions.
• Provide input into procurement and commercial strategies.
• Champion contract management best practices with the Centre of Excellence.
• Ensure compliance with policies, governance and controls.
• Manage governance, spend oversight, and budget alignment.
• Drive value-for-money and service-improvement initiatives.
• Develop relationships with suppliers and senior stakeholders.
• Coach and develop contract management colleagues.

Kenntnisse

Contract management

Public sector governance

Performance management

Stakeholder engagement

Data-driven decisions

Ausbildung

Relevant degree

PM/CM accreditation

Jobbeschreibung

Senior Operational Contract Manager

Salary: The starting salary is £62,310, which includes allowances totalling £3,009.

The salary is broken down as £59,301 basic salary, which will increase annually until you reach the top of the scale £72,254. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.

Location

Kilburn

This role does not attract Shift Disturbance Allowance. If you are currently in a shift-working role, SDA should cease upon appointment to this job.

About the Team

Operational Contract Management within Met Business Services oversees critical supplier and contract relationships that support the effective operation of the Metropolitan Police Service.

Role Overview

The Senior Operational Contract Manager is a senior commercial professional responsible for the management, performance and governance of complex, high-value, high-risk and operationally critical contracts. The role leads supplier and contract management across the full contract lifecycle, ensuring value for money, strong performance and delivery of intended business outcomes.

Key Responsibilities

• Lead supplier and contract management activities across the full contract lifecycle, including mobilisation, performance management, change control and exit management.
• Maintain an accurate view of contractual health, performance and risk, using evidence and data to inform decision-making.
• Provide expert input into contract re-procurements and future commercial strategies.
• Champion contract management best practice in partnership with the Contract Management Centre of Excellence.
• Monitor supplier delivery against contractual obligations, KPIs and service levels.
• Address supplier underperformance through governance frameworks, commercial mechanisms and executive engagement.
• Ensure compliance with policies, governance requirements and contractual controls.
• Lead risk, issue and dispute management activities and coordinate interventions where required.
• Provide oversight of contractual spend, demand forecasting and budget alignment.
• Drive innovation, efficiency, value for money and service improvement initiatives.
• Build productive relationships with suppliers, Directors, Senior Responsible Officers and Commercial teams.
• Support and develop contract management colleagues to build capability and performance.

Essential For The Role

• Strong understanding of the end-to-end commercial lifecycle, contract management and supplier management principles.
• Knowledge of public sector governance, risk, compliance and accountability frameworks.
• Understanding of performance management frameworks, KPIs, SLAs and value for money principles.
• Ability to lead complex, high-value or high-risk contracts.
• Strong commercial acumen and contract risk management capability.
• Excellent stakeholder engagement, influencing and presentation skills.
• Ability to drive cross-functional collaboration and decision-making.
• Experience engaging with senior supplier representatives and executive stakeholders.
• Ability to use data and insight to inform decisions and improve outcomes.
• Demonstrable experience managing complex, high-value or high-risk contracts.
• Experience delivering contract performance, benefits realisation and value for money.
• Experience holding suppliers accountable through governance and contractual mechanisms.
• Experience leading contract governance, reporting and compliance activities.
• Experience managing contract transitions, exits or major changes.
• Experience facilitating multi-functional collaboration to achieve business outcomes.
• Experience coaching, mentoring or developing colleagues.

Qualifications

• Relevant degree or equivalent qualification in commercial, contract management, business or legal disciplines.
• Professional contract management accreditation such as WorldCC, IACCM, CIPS or Government Commercial Function accredit