Senior Operational Contract Manager — Strategy, Governance & Value

Metropolitan Police; Kilburn CP; On-site; GBP 62,000 - 72,000; Full time

Job summary

Metropolitan Police in Kilburn is seeking a Senior Operational Contract Manager to lead supplier and contract management across the full lifecycle of high-value, high-risk contracts. You will ensure value for money, strong performance and governance, working with Commercial teams and senior stakeholders.

You will monitor KPIs, manage risk, support procurement re-procurement, and drive improvements. This is a senior role requiring knowledge of public sector governance and accreditation in

Qualifications

• Relevant degree or equivalent qualification in commercial, contract management, business or legal disciplines.
• Professional contract management accreditation such as WorldCC, IACCM, CIPS or Government Commercial Function accredit.

Responsibilities

• Lead supplier and contract management activities across the full contract lifecycle, including mobilisation, performance management, change control and exit management.
• Maintain an accurate view of contractual health, performance and risk, using evidence and data to inform decision-making.
• Provide expert input into contract re-procurements and future commercial strategies.
• Champion contract management best practice in partnership with the Contract Management Centre of Excellence.
• Monitor supplier delivery against contractual obligations, KPIs and service levels.
• Address supplier underperformance through governance frameworks, commercial mechanisms and executive engagement.
• Ensure compliance with policies, governance requirements and contractual controls.
• Lead risk, issue and dispute management activities and coordinate interventions where required.
• Provide oversight of contractual spend, demand forecasting and budget alignment.
• Drive innovation, efficiency, value for money and service improvement initiatives.
• Build productive relationships with suppliers, Directors, Senior Responsible Officers and Commercial teams.
• Support and develop contract management colleagues to build capability and performance.

Skills

Contract management

Supplier management

Public sector governance

KPIs / SLAs

Stakeholder engagement

Education

Degree in commercial/contract management

WorldCC/IACCM/CIPS accreditation

Job description

Metropolitan Police in Kilburn is seeking a Senior Operational Contract Manager to lead supplier and contract management across the full lifecycle of high-value, high-risk contracts. You will ensure value for money, strong performance and governance, working with Commercial teams and senior stakeholders.

You will monitor KPIs, manage risk, support procurement re-procurement, and drive improvements. This is a senior role requiring knowledge of public sector governance and accreditation in