Senior Operational Communications Engineer (6-Month Contract)

TESOL International Association; Glasgow; On-site; GBP 55,000 - 74,000; Full time

Benefits offered by this job

Paid overtime

On-call support

Job summary

TESOL International Association in Glasgow is seeking a Senior Operational Communications Engineer for a 6-month initial contract. The role focuses on supporting and enhancing mission-critical communications infrastructure to keep essential systems available, secure and fully functional.

The position requires experience across TETRA or radio systems, control room environments, VoIP, and related technologies, with on-call rotation and potential overtime.

Qualifications

• We are seeking candidates with strong experience supporting mission-critical communications systems.
• 3rd line support experience and ability to lead complex incidents are essential.
• Experience mentoring engineers and providing technical guidance is valued.

Responsibilities

• Provide expert 3rd line support across operational communications platforms.
• Lead investigations and resolution of complex technical incidents.
• Support maintenance, monitoring and enhancement of critical systems.
• Contribute to system upgrades and lifecycle management.
• Assist with disaster recovery, continuity and resilience planning.
• Mentor and guide other engineers within the team.
• Participate in a 24/7 on-call support rota.

Skills

3rd line support

Troubleshooting

Technical leadership

Problem solving

Tools

VoIP technologies

Airwave/ESN

TETRA

Job description

TESOL International Association in Glasgow is seeking a Senior Operational Communications Engineer for a 6-month initial contract. The role focuses on supporting and enhancing mission-critical communications infrastructure to keep essential systems available, secure and fully functional.

The position requires experience across TETRA or radio systems, control room environments, VoIP, and related technologies, with on-call rotation and potential overtime.