Senior Operational Comms Engineer

Tesol Inc; Glasgow; On-site; GBP 8,524,000 - 9,041,000; Full time

Benefits offered by this job

Paid overtime

On-call rota

6‑month contract

Job summary

Tesol Inc. in Glasgow is seeking a Senior Operational Communications Engineer to join a government/public sector technology team on a 6-month initial contract.

The role focuses on supporting and enhancing mission-critical communications infrastructure to ensure essential services remain available, secure and functional. Responsibilities include leading 3rd line support, incident resolution, system monitoring and upgrades, plus disaster recovery and resilience planning.

Qualifications

• Experience with mission-critical communications systems.
• Experience supporting business-critical systems.
• Strong troubleshooting and problem-solving skills.
• Comfortable in fast-paced operational environments.

Responsibilities

• Provide 3rd line support across operational communications platforms.
• Lead investigation and resolution of complex incidents.
• Support maintenance, monitoring and enhancement of critical systems.
• Contribute to system upgrades and lifecycle management.
• Assist with disaster recovery and resilience planning.
• Mentor and guide other engineers in the team.
• Participate in a 24/7 on-call rota.

Skills

3rd line support

Troubleshooting

Problem solving

Mentoring/leadership

Operational communications

Tools

TETRA

VoIP

Airwave

Satellite communications

Job description

Senior Operational Communications Engineer

Glasgow, Scotland
£350 per day (Outside IR35)
6-Month Initial Contract
1 in 12 On-Call Rota
Paid Overtime Available

The Opportunity

We are currently supporting a large public sector organisation responsible for delivering critical operational services across Scotland. They are seeking an experienced Senior Operational Communications Engineer to join their specialist technology team on an initial 6-month contract.

This role will focus on supporting and enhancing mission-critical communications infrastructure, ensuring essential operational systems remain available, secure and fully functional.

Key Responsibilities

• Provide expert 3rd line support across operational communications platforms.
• Lead the investigation and resolution of complex technical incidents.
• Support the maintenance, monitoring and enhancement of critical communications systems.
• Contribute to system upgrades, lifecycle management and continuous improvement initiatives.
• Assist with disaster recovery, business continuity and resilience planning.
• Mentor and provide technical guidance to other engineers within the team.
• Participate in a 24/7 on-call support rota.

Experience Required

We're interested in speaking with candidates who have experience supporting one or more of the following:

• TETRA or radio communications systems
• Control room environments
• Mobilisation or dispatch platforms
• Telephony and VoIP technologies
• Airwave or ESN environments
• VHF/UHF radio systems
• Satellite communications
• Mobile data terminal (MDT) technologies
• Critical operational or emergency communications infrastructure

About You

• Strong background in communications, telecommunications, radio or operational technology environments.
• Proven experience supporting business-critical systems.
• Excellent troubleshooting and problem-solving abilities.
• Comfortable working in a fast-paced operational environment.
• Previous experience providing technical leadership, mentoring or support to engineering teams.