Senior Operational Comms Engineer

TESOL International Association; Glasgow; On-site; GBP 55,000 - 74,000; Full time

Benefits offered by this job

Paid overtime

On-call support

Job summary

TESOL International Association in Glasgow is seeking a Senior Operational Communications Engineer for a 6-month initial contract. The role focuses on supporting and enhancing mission-critical communications infrastructure to keep essential systems available, secure and fully functional.

The position requires experience across TETRA or radio systems, control room environments, VoIP, and related technologies, with on-call rotation and potential overtime.

Qualifications

• We are seeking candidates with strong experience supporting mission-critical communications systems.
• 3rd line support experience and ability to lead complex incidents are essential.
• Experience mentoring engineers and providing technical guidance is valued.

Responsibilities

• Provide expert 3rd line support across operational communications platforms.
• Lead investigations and resolution of complex technical incidents.
• Support maintenance, monitoring and enhancement of critical systems.
• Contribute to system upgrades and lifecycle management.
• Assist with disaster recovery, continuity and resilience planning.
• Mentor and guide other engineers within the team.
• Participate in a 24/7 on-call support rota.

Skills

3rd line support

Troubleshooting

Technical leadership

Problem solving

Tools

VoIP technologies

Airwave/ESN

TETRA

Job description

Job Details

Senior Operational Communications Engineer

Glasgow, Scotland

£350 per day (Outside IR35)

6-Month Initial Contract

1 in 12 On-Call Rota

Paid Overtime Available

The Opportunity

We are currently supporting a large public sector organisation responsible for delivering critical operational services across Scotland. They are seeking an experienced Senior Operational Communications Engineer to join their specialist technology team on an initial 6-month contract.

This role will focus on supporting and enhancing mission-critical communications infrastructure, ensuring essential operational systems remain available, secure and fully functional.

Key Responsibilities

• Provide expert 3rd line support across operational communications platforms.
• Lead the investigation and resolution of complex technical incidents.
• Support the maintenance, monitoring and enhancement of critical communications systems.
• Contribute to system upgrades, lifecycle management and continuous improvement initiatives.
• Assist with disaster recovery, business continuity and resilience planning.
• Mentor and provide technical guidance to other engineers within the team.
• Participate in a 24/7 on-call support rota.

Experience Required

We're interested in speaking with candidates who have experience supporting one or more of the following:

• TETRA or radio communications systems
• Control room environments
• Mobilisation or dispatch platforms
• Telephony and VoIP technologies
• Airwave or ESN environments
• VHF/UHF radio systems
• Satellite communications
• Mobile data terminal (MDT) technologies
• Critical operational or emergency communications infrastructure

About You

• Strong background in communications, telecommunications, radio or operational technology environments.
• Proven experience supporting business-critical systems.
• Excellent troubleshooting and problem-solving abilities.
• Comfortable working in a fast-paced operational environment.
• Previous experience providing technical leadership, mentoring or support to engineering teams.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.