Senior Operational Comms Engineer

Harvey Nash Group; Glasgow; Hybrid; GBP 55,000 - 74,000; Full time

Benefits offered by this job

Hybrid work model

Outside IR35

Job summary

Harvey Nash Group is seeking a Senior Operational Communications Engineer for a 6-month contract in Glasgow, working hybrid across 2–3 days per week. The role focuses on leading, maintaining, and developing operational communications systems in line with ITIL practices.

The candidate will oversee incidents, changes, problems, and capacity management, providing technical leadership and mentoring to engineers, with line management duties and involvement in DR/BC, procurement, and documentation.

Qualifications

• HND in Digital Technology or Electronic Engineering, or related discipline.
• Experience supporting operational communications technologies and control systems.
• Willingness to learn new technologies and lead junior engineers.
• Experience providing technical leadership and coaching to colleagues.

Responsibilities

• Lead support, monitoring, maintenance, and development of operational comms systems using ITIL.
• Manage incidents, changes, problems, and capacity for comms infrastructure.
• Provide technical leadership and mentoring to engineers.
• Oversee line management, workload, and staff development.
• Lead documentation, disaster recovery, business continuity, innovation, and procurement activities.
• Deliver third-line support for critical systems (Control Room, Airwave, TETRA, etc.).

Skills

Technical leadership

Mentoring

Incident management

Education

HND in Digital Technology or Electronic Engineering

Degree-level qualification

ITIL v4 Foundation

Tools

Airwave

TAIRE?

Job description

Snr Operational Comms Engineer | 6 Month Contract | (Outside IR35) | Hybrid, 2-3 days pw Glasgow| Starting ASAP

Day Rate: £350

About the role:

Harvey Nash's public sector client is looking for a Snr Operational Comms Engineer

You will:

• Lead the support, monitoring, maintenance, and development of operational communications systems using ITIL best practices.
• Manage incidents, service requests, changes, problems, capacity management, and lifecycle management of communications infrastructure.
• Provide technical leadership, guidance, and mentoring to engineers and direct reports.
• Undertake line management duties including workload allocation, performance management, leave management, and staff development.
• Lead documentation, disaster recovery, business continuity, innovation, and procurement activities.
• Deliver third-line support for critical systems including:
• Control Room systems
• Mobilising systems
• Airwave Firelink and MDTs
• VHF/UHF radio systems
• TETRA communications
• Paging systems
• Satellite communications
• Telephony systems

Essential Criteria

• HND in Digital Technology, Electronic Engineering, or related discipline.
• Extensive technical knowledge and experience supporting operational communications technologies and control systems.
• Ability and willingness to learn new technologies.
• Experience providing technical leadership and support to junior colleagues.

Desirable Requirements

• Degree-level qualification or equivalent experience.
• ITIL v4 Foundation (or higher).
• Expertise in areas such as Airwave, ESN, control room systems, mobilisation systems, radio systems, and telephony.
• Experience within emergency services and fire service mobilisation environments.

This role has been deemed Outside IR35 by the client. Applicants must hold, or be happy to apply for, a valid Basic Disclosure Scotland.