Senior Operational Comms Engineer — Lead, 24/7 Critical Systems

Venesky-Brown; Glasgow; On-site; GBP 90,000 - 100,000; Part time

Job summary

Venesky-Brown is recruiting a Senior Operational Comms Engineer for a 6-month contract based in Scotland. You will lead and develop operational communications systems using ITIL practices, manage incidents, and provide technical leadership across the team.

The role requires leadership, a strong ITIL background, and ability to travel across Scotland. On-call duties and ongoing staff development are part of the remit.

Qualifications

• HND in Digital Technology, Electronic Engineering, or related discipline.
• Extensive technical knowledge and experience supporting operational communications technologies and control systems.
• Ability and willingness to learn new technologies.
• Experience providing technical leadership and support to junior colleagues.
• Strong leadership and people management skills.
• Effective communication and interpersonal skills.
• Resilience under pressure.
• Problem-solving and decision-making ability.
• Commitment to diversity, integrity, continuous improvement, and excellence.
• Ability to plan, prioritise, and implement work effectively.

Responsibilities

• Lead the support, monitoring, maintenance, and development of the organisations operational communications systems using ITIL best practices.
• Manage incidents, service requests, changes, problems, capacity management, and life cycle management of communications infrastructure.
• Provide technical leadership, guidance, and mentoring to engineers and direct reports.
• Undertake line management duties including workload allocation, performance management, leave management, and staff development.
• Lead documentation, disaster recovery, business continuity, innovation, and procurement activities.
• Deliver third-line support for critical systems.
• Participation in a 24/7 on-call rota providing support for mobilising and essential systems.
• Travel throughout Scotland as required.

Skills

Leadership

People management

Communication

Problem solving

Decision making

Prioritisation

Resilience

Team mentoring

ITIL knowledge

Education

HND in Digital Technology or Electronic Engineering

Degree-level qualification

ITIL v4 Foundation

Tools

ITIL framework

Job description

Venesky-Brown is recruiting a Senior Operational Comms Engineer for a 6-month contract based in Scotland. You will lead and develop operational communications systems using ITIL practices, manage incidents, and provide technical leadership across the team.

The role requires leadership, a strong ITIL background, and ability to travel across Scotland. On-call duties and ongoing staff development are part of the remit.