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Senior Office & Facilities Manager

Pentasia

Greater London

On-site

GBP 40,000 - 50,000

Full time

Yesterday
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Job summary

A global payment provider is seeking a Senior Office & Facilities Manager based in London. This role focuses on ensuring office environments support employee wellbeing and productivity, overseeing operations, compliance, and HR support. The ideal candidate will have substantial experience in office management, proven leadership skills, and a strong understanding of health and safety regulations.

Qualifications

  • Substantial experience in Office and Facilities Management.
  • Experience of working across international geographies.
  • Proven leadership and management skills of a team.

Responsibilities

  • Lead and support a global team of 4 Office Managers.
  • Manage office budgets, procurement, and supplier contracts.
  • Ensure compliance with Health & Safety legislation.

Skills

Communication
Collaboration
Leadership
Problem Solving
Attention to Detail

Education

Relevant office/business management degree
IOSH or NEBOSH certificate

Tools

MS Office

Job description

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Company Overview:

My client is a global payment provider, committed to fostering a workplace where innovation, inclusion, and collaboration drive success. As a global leader they understand that their people are their greatest asset.

Due to growth they are looking for a Senior Office & Facilities Manager to be based out of their London Office.

Role Summary – Office & Facilities Manager (Global)

The purpose of this role is to ensure Boku’s global office environments support employee wellbeing and productivity, focusing on facilities, health & safety, security, and environmental impact.

Key Responsibilities:

  • Lead and support a global team of 4 Office Managers.
  • Provide performance feedback and align team goals with company objectives.
  • Ensure service excellence and responsiveness to business needs.

2. Facilities & Office Operations

  • Oversee smooth, safe operation of global offices (notably London & San Francisco).
  • Manage office budgets, procurement, and supplier contracts.
  • Handle maintenance, security, and workplace safety procedures.
  • Organize logistics such as meeting room checks, lunches, and board hotel bookings.

3. Health, Safety & Compliance

  • Ensure First Aid and Fire Marshall training is up to date.
  • Maintain compliance with Health & Safety legislation.
  • Lead environmental and wellbeing initiatives.
  • Maintain disaster recovery plans and conduct risk assessments.

4. Property & Project Management

  • Liaise with landlords and manage relocations.
  • Supervise contractors and ensure quality standards.

5. HR & Event Support

  • Support HR with onboarding, DEI assessments, and travel/event coordination.
  • Ensure new hires are informed on facilities and office procedures.

This roles requires someone to be in the office 5 days a week, as well as some support to functions and events outside of standard working hours.

Key Skills and Competencies

  • Substantial experience in Office and Facilities Management
  • Excellent communication and collaboration skills
  • Proven leadership and management skills of a team
  • Attention to detail and problem solving skills
  • Proficient in MS Office (MS excel and MS Outlook)
  • A sound understanding of Health & Safety legislation and policy
  • Experience of event and project management
  • The ability to set and keep to budgets
  • Experience of working across international geographies
  • Experience of implementing change for improved service/experience

Qualifications

  • IOSH or NEBOSH certificate
  • Relevant office/business management degree or demonstrable equivalent experience
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Administrative

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