Senior Network & Telephony Engineer - Hybrid, Southwest

Delt Shared Services Ltd; Exeter; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

25 days holiday

Flex leave

Pension (up to 10%)

Leave trading

Shopping portal

Training funded

EV salary sacrifice

Performance related pay

Employee assistance programme

Job summary

Delt is hiring a Senior Network & Telephony Engineer to own and evolve the core connectivity and communications platforms across a complex multi-tenant environment. The role is hybrid, based from Plymouth, Exeter, or Weston-Super-Mare, with travel to customer sites across Devon and North Somerset.

You will lead incident resolution, system optimisation and project delivery, while mentoring junior engineers and shaping technical direction with architects.

Qualifications

• Experience in ITIL-aligned enterprise infrastructure environments.
• Experience with security compliance frameworks (e.g., Cyber Essentials).
• Proven SME with documentation, standards development and complex troubleshooting.
• Experience with boundary and filtering technologies and enterprise routing (firewalls, proxies, SD-WAN, BGP).
• Experience with switching, VLANs and Wi-Fi.
• Experience with enterprise telephony platforms and call routing solutions.
• Cyber security qualifications.
• Technical certifications in networking, telephony or infrastructure technologies.

Responsibilities

• Act as Senior Infrastructure Engineer for Delt’s Connectivity & Communication platforms.
• Take senior responsibility for boundary and routing, SD-WAN and telephony domains.
• Lead project implementations and system improvements within owned platforms.
• Document designs, runbooks, asset records and CM data to a high standard.
• Own change activity in live environments with testing and risk assessment.
• Provide input into solution design and onboarding of new customers.

Skills

ITIL processes

Cyber security knowledge

Subject matter expert

Firewall/SD-WAN/BGP

LAN switching / VLANs / Wi-Fi

Enterprise telephony

Cyber security qualifications

Networking/certifications

Job description

Delt is hiring a Senior Network & Telephony Engineer to own and evolve the core connectivity and communications platforms across a complex multi-tenant environment. The role is hybrid, based from Plymouth, Exeter, or Weston-Super-Mare, with travel to customer sites across Devon and North Somerset.

You will lead incident resolution, system optimisation and project delivery, while mentoring junior engineers and shaping technical direction with architects.