Senior Multimodal Freight Forwarder | Customs & Ops Lead

Vanrath; Antrim; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Free on-site parking

Career development opportunities

Permanent, full-time position

Job summary

VANRATH in Antrim, Northern Ireland, is seeking a Senior Freight Forwarder to manage end-to-end international shipments across air, sea and road. You'll build strong customer relationships and support a busy logistics operation.

The role focuses on shipments from booking to delivery, coordinating multi‑modal movements, and ensuring compliant documentation. A DOE salary of £30,000–£40,000 accompanies a permanent, full‑time position with on‑site parking.

Qualifications

• Previous freight forwarding, shipping or international logistics experience.
• Experience coordinating air, sea or road shipments across multiple modes.
• Good understanding of customs procedures and shipping docs.
• Confident communicator dealing with customers, carriers and overseas agents.
• Strong organisation for multiple shipments and shifting priorities.
• Proficient in freight forwarding systems and MS Office.
• Proactive problem solving with customer service focus.
• Mentoring colleagues is a plus.
• Logistics/supply chain/trade qualification is desirable but not essential.

Responsibilities

• Take ownership of freight shipments from booking to delivery across air, sea and road.
• Coordinate international and domestic movements, including urgent shipments.
• Build and nurture customer relationships with regular updates and service.
• Prepare, verify and process customs and shipping docs for compliance.
• Liaise with airlines, shipping lines, hauliers and international agents to arrange shipments.
• Prepare competitive freight quotations and monitor profitability.
• Resolve delays and operational challenges proactively.
• Share freight knowledge with colleagues to boost team performance.
• Maintain shipment records, update systems and assist with reporting.
• Ensure adherence to procedures and quality standards, including AEO where applicable.

Skills

Freight forwarding

Shipping/logistics operations

International freight

Customer service

Documentation & customs

Multimodal coordination

Communication skills

Team mentorship

Logistics software proficiency

Education

Logistics / supply chain / international trade qualification (desirable)

Tools

Microsoft Office

Freight forwarding systems

Job description

VANRATH in Antrim, Northern Ireland, is seeking a Senior Freight Forwarder to manage end-to-end international shipments across air, sea and road. You'll build strong customer relationships and support a busy logistics operation.

The role focuses on shipments from booking to delivery, coordinating multi‑modal movements, and ensuring compliant documentation. A DOE salary of £30,000–£40,000 accompanies a permanent, full‑time position with on‑site parking.