Senior Freight Forwarder: Global Logistics Leader

Brook Street; Antrim; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Career development

Supportive environment

Varied workload

Job summary

Brook Street is seeking a Senior Freight Forwarder for our Belfast operation to manage end-to-end shipments across road, sea and air. You will coordinate bookings, liaise with customers and partners, and ensure timely, compliant delivery of logistics solutions in a fast-paced environment.

The ideal candidate will have proven freight forwarding experience, strong knowledge of international operations, and the ability to negotiate rates and manage multiple priorities while delivering exceptional

Qualifications

• Proven experience within a freight forwarding environment.
• Strong knowledge of international freight operations and logistics processes.
• Experience coordinating road, sea and/or air freight shipments.
• Sound understanding of import/export documentation and customs procedures.
• Excellent communication and customer relationship management skills.
• Strong organisational skills with the ability to manage multiple priorities.

Responsibilities

• Manage international and domestic freight shipments from booking through to final delivery.
• Coordinate road, sea and air freight movements, ensuring all customer requirements are met.
• Liaise with customers, shipping lines, hauliers, carriers and overseas agents.
• Prepare and process all relevant import and export documentation.
• Provide customers with regular updates and exceptional levels of service.
• Obtain competitive rates and prepare quotations for customers.
• Monitor shipments and proactively resolve any operational issues or delays.
• Maintain accurate records and ensure internal systems are updated correctly.
• Build and develop strong relationships with customers, suppliers and logistics partners.
• Support and mentor junior team members where required.
• Identify opportunities to improve operational efficiency and customer experience.
• Ensure compliance with industry regulations and company procedures.

Skills

Freight forwarding expertise

International freight operations

Communication skills

Organisational skills

Problem solving

Negotiation

Job description

Brook Street is seeking a Senior Freight Forwarder for our Belfast operation to manage end-to-end shipments across road, sea and air. You will coordinate bookings, liaise with customers and partners, and ensure timely, compliant delivery of logistics solutions in a fast-paced environment.

The ideal candidate will have proven freight forwarding experience, strong knowledge of international operations, and the ability to negotiate rates and manage multiple priorities while delivering exceptional