Senior Motor Claims Handler | Hybrid & Development

MPJ Recruitment Ltd; Colchester; Hybrid; GBP 33,000 - 41,000; Full time

Benefits offered by this job

Private medical insurance

Health cash plan

Company pension

Birthday leave

Free onsite parking

Job summary

MPJ Recruitment Ltd is seeking a Senior Claims Handler in Colchester to join a growing motor claims team. You will manage a portfolio of motor claims, investigate liability, and take ownership from notification through to settlement in a supportive environment.

The role requires strong knowledge of liability and indemnity, along with the ability to handle a caseload with minimal supervision and excellent negotiation and communication skills.

Qualifications

• Experience in motor claims
• Ability to manage a caseload with minimal supervision
• Strong negotiation and communication skills
• Proactive approach to claims management
• Ownership of claim outcomes
• Experience with Own Damage, TPPD, Credit Hire, Total Loss or Liability

Responsibilities

• Investigating liability and making informed claims decisions
• Managing Own Damage and Third Party Property Damage claims
• Handling Credit Hire and uninsured losses
• Managing reserves and indemnity throughout the lifecycle of a claim
• Liaising with repairers, engineers and other third parties
• Dealing with vehicle repairs, total loss and valuations
• Negotiating liability and quantum
• Identifying potential fraud and escalating concerns where appropriate
• Maintaining accurate and compliant claims records
• Proactively managing claims from first notification through to settlement
• Taking ownership of complex or technically challenging claims

Skills

Motor claims

Liability

Indemnity

Caseload management

Negotiation

Communication

Proactive claims management

Job description

MPJ Recruitment Ltd is seeking a Senior Claims Handler in Colchester to join a growing motor claims team. You will manage a portfolio of motor claims, investigate liability, and take ownership from notification through to settlement in a supportive environment.

The role requires strong knowledge of liability and indemnity, along with the ability to handle a caseload with minimal supervision and excellent negotiation and communication skills.