Senior MIS Support Officer

Buckinghamshire Council; Aylesbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading council in the UK is seeking a Senior MIS Support Officer to enhance educational outcomes through technology. The role involves providing specialist support and training to school staff on Management Information Software systems. Ideal candidates will have a strong background in Schools MIS and excellent problem-solving skills, with experience in a school setting being highly desirable.

Qualifications

• Strong background in Schools MIS.
• Experience in a school setting or support unit is highly desirable.
• Thorough understanding of statutory obligations related to schools.

Responsibilities

• Provide timely support via telephone and remote channels.
• Manage all aspects of the Schools MIS software suite.
• Prepare and deliver training sessions, workshops, or webinars.

Skills

Problem-solving

Attention to detail

Collaboration

Education

Experience in Schools MIS

Tools

Arbor

Bromcom

SIMS

Job description

Are you passionate about leveraging technology to enhance educational outcomes? Do you have a knack for problem-solving and a desire to make a real impact in the education sector? If so, we have the perfect opportunity for you!

About the role

As a Senior MIS Support Officer, you will play a pivotal role in providing specialist support and training to school business managers, senior leaders, teachers, and administrative staff in the use of Management Information Software (MIS) systems such as Arbor, Bromcom, and SIMS. Your responsibilities will include:

1. Providing timely support via telephone and remote channels
2. Managing all aspects of the Schools MIS software suite, including Arbor, Bromcom, and SIMS
3. Collaborating with team members and other services to deliver best practices
4. Staying informed about educational developments and government initiatives
5. Applying practical and theoretical knowledge to solve complex problems
6. Developing and maintaining documentation for processes, procedures, and training materials
7. Preparing and delivering training sessions, workshops, or webinars
8. Leading projects as directed

About you

You are a motivated, detail-oriented professional with a strong background in Schools MIS. You possess excellent problem-solving skills, can work independently and as part of a team, and have a thorough understanding of the statutory obligations of the Department for Education and Buckinghamshire Council related to schools. Knowledge of the school's business environment and the roles of Management Information Software is essential.

Experience working in a school setting or support unit, demonstrating expertise and authority, is highly desirable.