Senior Microsoft 365 & Network Engineer

Xact Placements Limited

Reading, Oxford

On-site

GBP 50,000 - 60,000

Full time

9 days ago

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Benefits offered by this job

Ownership of varied projects

Senior role

Ongoing training and certification

Job summary

Xact Placements Limited is seeking a Senior Microsoft 365 & Network Engineer to lead critical projects for a range of MS 365 and networking deployments from Reading with regular site visits.

You will own timelines, design secure multi-site networks, mentor engineers, and act as escalation point. The role combines project leadership with hands-on engineering and client-facing responsibility, with travel across the region.

Qualifications

Strong Microsoft 365 experience in an MSP or multi-client environment.
Experience delivering migrations and tenant growth for Microsoft 365.
Senior networking design and fault-finding across multi-site networks.
Willingness to travel to customer sites regularly.

Responsibilities

Lead multiple Microsoft 365 and infrastructure projects from scoping to delivery.
Own project timelines, risks and outcomes.
Deliver growth projects including user onboarding and licensing.
Design and troubleshoot secure multi-site networks.
Act as client-facing technical lead in meetings with stakeholders.
Visit customer sites as projects require.
Own escalated Microsoft 365, Entra ID, endpoint and network issues to resolution.
Coach first- and second-line engineers.
Recommend improvements to security, compliance and best practice.
Produce and maintain clear technical documentation.

Skills

Microsoft 365

Networking

Project leadership

Escalation management

PowerShell scripting (desirable)

Tools

Sophos firewall

Fortinet firewall

Cisco equipment

SD-WAN

Job description

Senior Microsoft 365 & Network Engineer

Location: Reading, with regular travel to customer sites across the region

Salary: £50,000-£60,000 per annum

Type: Permanent, full time

About the company

Our client is an established Managed Service Provider and Microsoft Partner with its head office in Reading. It is growing steadily and wants a senior engineer with strong Microsoft 365 and networking skills to lead customer projects and to be the senior technical point of escalation for the service team.

The role

The role has two parts.

1. Project lead across the customer base.

You'll take ownership of Microsoft 365 and infrastructure projects for a range of customers, from planning and design through to delivery. One of the main projects is for a customer in Oxford that expects to grow from around 100 to 200 users over the next 12 months. You'll lead the work behind that growth so their cloud and network environment stays secure, stable and scalable. You'll visit customer sites regularly and be a trusted technical contact for the customers you work with.

2. Senior engineer and escalation point at Reading HQ.

Alongside project work, you'll be based at head office as the escalation point for the support team. You'll take ownership of complex Microsoft 365 and network issues, guide and mentor engineers, and give technical support across the wider customer base.

Key responsibilities

Lead several Microsoft 365 and infrastructure projects at once, from scoping and design through to delivery, documentation and handover
Take full ownership and accountability for project timelines, risks and outcomes
Deliver growth projects for customers, covering user onboarding, licensing, device deployment, network capacity, security and resilience
Design, configure and troubleshoot secure multi-site network environments
Act as a confident, client-facing technical lead, attending customer meetings and giving clear updates to stakeholders
Visit customer sites as projects and support needs require
Take ownership of escalated Microsoft 365, Entra ID, endpoint and network issues and see them through to resolution
Coach and support first- and second-line engineers, and help raise the team's technical standards
Recommend improvements to security, compliance and best practice across the customer base
Produce and maintain clear technical documentation

Microsoft 365 skills and experience

Strong, hands-on experience with Microsoft 365 in an MSP or multi-client environment
Exchange Online, SharePoint Online, OneDrive and Teams administration and configuration
Entra ID (Azure AD), including identity, Conditional Access, MFA and hybrid identity
Intune and Autopilot for device management and deployment
Microsoft 365 security and compliance, including Defender and Purview
Microsoft licensing and tenant management
A proven record of delivering Microsoft 365 projects such as migrations, deployments and tenant growth
PowerShell scripting and automation (desirable)
Azure infrastructure experience (desirable)

Networking skills and experience

Strong senior-level networking experience, including designing, configuring and troubleshooting secure multi-site networks
Advanced experience with enterprise firewalls such as Sophos, Fortinet, Cisco or equivalent
Managed switching, VLANs and network segmentation
Routing and wireless networking
Site-to-site and remote-access VPNs
SD-WAN and resilient or backup internet connectivity
Strong knowledge of TCP/IP, DNS, DHCP, NAT and subnetting (essential)
Able to investigate complex network issues using firewall logs, packet captures and other diagnostic tools
A track record of owning escalated technical issues through to resolution, not just routine administration

Certifications (desirable)

MS-102 (Microsoft 365 Administrator), MD-102 (Endpoint Administrator), SC-300 (Identity and Access Administrator), AZ-104 (Azure Administrator), and vendor networking certifications such as Fortinet NSE, Sophos Firewall or Cisco CCNA/CCNP

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