Senior Mental Health Support Worker, Thatcham

Response Organisation; Thatcham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

37 days annual leave

Professional qualification sponsorship

Comprehensive training and development

Employee Assistance Programme

Cycle to Work Scheme

Enhanced family-friendly policies

NHS-approved wellbeing app

Free DBS check

Annual flu vaccination

Job summary

Response Organisation in Thatcham is seeking a Senior Mental Health Support Worker to join our Transitional Support Team. You will lead shifts, mentor staff and deliver recovery-focused, person-centred support to residents.

The role combines direct care with leadership responsibilities, including risk management, assessments and guiding colleagues. We offer generous leave, professional sponsorship, training, wellbeing support and DBS clearance.

Qualifications

• Experience supporting people with mental health needs.
• Recovery-focused and person-centred practice understanding.
• Experience supporting assessments, referrals or risk management processes.
• Strong communication and relationship-building skills.

Responsibilities

• Lead and coordinate shifts to ensure high-quality support.
• Support residents through their recovery journey with a person-centred approach.
• Manage medication processes and ensure safe working practices.
• Provide guidance, coaching and mentoring to Support Workers.
• Assist with assessments, support planning and risk management.
• Respond to incidents, safeguarding concerns and complaints as needed.
• Promote a culture of respect, collaboration and inclusion.
• Support residents with budgeting, cooking, travel and tenancy tasks.
• Encourage access to employment, training and community opportunities.
• Champion trauma-informed practice and recovery-focused support.

Skills

Mental health support

People skills

Leadership

Communication

Risk management

Coaching/mentoring

Recovery-focused practice

Education

GCSE English and Maths (or equivalent)

Job description

Senior Mental Health Support Worker, Thatcham

Lead with Purpose. Support with Compassion.

Senior Mental Health Support Worker

37 hours per week | Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in’s.

At Response, our mission is simple: to enable people of all ages to live a more fulfilled life through excellent mental health services, housing and supported living.

We're looking for an experienced and compassionate individual to join our Transitional Support Team as a Senior Mental Health Support Worker. This is an opportunity to take the next step in your career, combining direct support for residents with leadership responsibilities that help shape a positive, safe and recovery-focused service.

A Role Where Leadership Meets Impact

As a Senior Mental Health Support Worker, you'll be more than a support worker. You'll be a mentor, role model and trusted leader who helps create an environment where both residents and colleagues can thrive.

Whether you're guiding a team through a busy shift, supporting someone through a difficult period, or celebrating a resident's achievement, you'll play an important part in changing lives for the better.

What You'll Be Doing

As part of our leadership team, you will:

• Lead and coordinate shifts to ensure high-quality support is delivered
• Support residents through their recovery journey using a person-centred approach
• Manage medication processes and ensure safe working practices
• Provide guidance, coaching and mentoring to Support Workers
• Assist with assessments, support planning and risk management
• Respond to incidents, safeguarding concerns and complaints when required
• Promote a positive culture built around respect, collaboration and inclusion
• Support residents with practical life skills such as budgeting, cooking, travel and tenancy management
• Encourage access to employment, training, education and community opportunities
• Champion trauma-informed practice and recovery-focused support

What Success Looks Like

In this role, success isn't measured by paperwork alone.

It's seeing someone gain the confidence to travel independently.

It's helping a resident move closer to independent living.

It's supporting colleagues to develop their skills and grow in confidence.

It's knowing you've helped create a safe, supportive environment where people can flourish.

What We're Looking For

We're seeking someone who has:

• Experience supporting people with mental health needs
• A good understanding of recovery-focused and person-centred practice
• Experience supporting assessments, referrals or risk management processes
• Strong communication and relationship-building skills
• Confidence to take the lead and support colleagues
• A commitment to continuous learning and development
• GCSE English and Maths (or equivalent)

Most importantly, we're looking for someone who shares our values:

Why Join Response?

We know that great support starts with great people, so we invest in our teams.

• 37 days annual leave, including bank holidays
• Professional qualification sponsorship and study leave
• Comprehensive training and development opportunities
• Employee Assistance Programme with free counselling
• Cycle to Work Scheme
• Enhanced family-friendly policies
• NHS-approved wellbeing support app
• Free DBS check and annual flu vaccination

Response is a Disability Confident Employer committed to fostering a diverse and inclusive workplace. All roles are subject to an enhanced DBS check, satisfactory references and the right to work in the UK. Unfortunately, we are unable to offer sponsorship.

Salary to be discussed during confidential discussion following initial application.