Senior Mental Health Support Worker, Thatcham

Response; Thatcham; On-site; GBP 29,000 - 32,000; Full time

Job summary

Response in the United Kingdom is seeking a Senior Mental Health Support Worker to join the Transitional Support Team in Carramar, Thatcham. The role offers 37 hours per week with shifts across mornings, evenings, weekends and sleep-ins, and a salary of £28,938 - £32,214 per year.

You will lead a team to deliver high-quality, recovery-focused support, mentor peers and guide residents on their path to independent living, while ensuring safe, respectful, inclusive care.

Qualifications

• Experience supporting people with mental health needs.
• Strong understanding of recovery-focused, person-centred practice.
• Experience supporting assessments, referrals or risk management processes.
• Excellent communication and relationship-building skills.

Responsibilities

• Lead and coordinate shifts to ensure high-quality support.
• Support residents through their recovery journey using a person-centred approach.
• Manage medication processes and ensure safe working practices.
• Provide guidance, coaching and mentoring to Support Workers.
• Assist with assessments, support planning and risk management.
• Respond to incidents, safeguarding concerns and complaints as required.
• Promote a positive culture of respect, collaboration and inclusion.
• Support residents with budgeting, cooking, travel and tenancy management.
• Encourage access to employment, training, education and community opportunities.
• Champion trauma-informed and recovery-focused practice.

Skills

Leadership

Communication

Person-centred practice

Risk management

Recovery-focused approach

Continuous learning

Education

GCSE English and Maths (or equivalent)

Job description

Caring

Lead with Purpose. Support with Compassion.

Senior Mental Health Support Worker

Carramar, Thatcham

£28,938 - £32,214 per annum (depending on experience)

37 hours per week | Monday - Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends & sleep in’s.

At Response, our mission is simple: to enable people of all ages to live a more fulfilled life through excellent mental health services, housing and supported living.

We're looking for an experienced and compassionate individual to join our Transitional Support Team as a Senior Mental Health Support Worker. This is an opportunity to take the next step in your career, combining direct support for residents with leadership responsibilities that help shape a positive, safe and recovery-focused service.

A Role Where Leadership Meets Impact

As a Senior Mental Health Support Worker, you'll be more than a support worker. You'll be a mentor, role model and trusted leader who helps create an environment where both residents and colleagues can thrive.

Whether you're guiding a team through a busy shift, supporting someone through a difficult period, or celebrating a resident's achievement, you'll play an important part in changing lives for the better.

What You'll Be Doing

As part of our leadership team, you will:

• Lead and coordinate shifts to ensure high-quality support is delivered
• Support residents through their recovery journey using a person-centred approach
• Manage medication processes and ensure safe working practices
• Provide guidance, coaching and mentoring to Support Workers
• Assist with assessments, support planning and risk management
• Respond to incidents, safeguarding concerns and complaints when required
• Promote a positive culture built around respect, collaboration and inclusion
• Support residents with practical life skills such as budgeting, cooking, travel and tenancy management
• Encourage access to employment, training, education and community opportunities
• Champion trauma-informed practice and recovery-focused support

What Success Looks Like

In this role, success isn't measured by paperwork alone.

It's seeing someone gain the confidence to travel independently.

It's helping a resident move closer to independent living.

It's supporting colleagues to develop their skills and grow in confidence.

It's knowing you've helped create a safe, supportive environment where people can flourish.

What We're Looking For

We're seeking someone who has:

• Experience supporting people with mental health needs
• A good understanding of recovery-focused and person-centred practice
• Experience supporting assessments, referrals or risk management processes
• Strong communication and relationship-building skills
• Confidence to take the lead and support colleagues
• A commitment to continuous learning and development
• GCSE English and Maths (or equivalent)

Most importantly, we're looking for someone who shares our values:

• Caring
• Safe
• Creative