Senior Mental Health Support Worker

The Jasmine Gallery; Wallingford; On-site; GBP 27,000 - 31,000; Full time

Job summary

An established industry player is seeking a Senior Mental Health Support Worker to empower individuals facing mental health challenges. In this fulfilling role, you will lead shifts, mentor support workers, and provide essential care to residents with acute mental health needs. Your work will directly impact the lives of those you support, promoting their independence and well-being. With a commitment to excellence and a focus on personal development, this position offers a chance to grow professionally while making a meaningful difference in the community. If you are passionate about mental health and want to be part of a dedicated team, this opportunity is for you.

Benefits

25 days annual leave

Blue Light card

Employee Assistance Programme

Cycle to Work Scheme

Enhanced family-friendly leave

Professional qualification sponsorship

£500 refer a friend bonus

Optional health cash care plan

Wellbeing hub access

Free flu jabs

Qualifications

• Understanding of mental health challenges and care requirements.
• Good communication skills, both written and verbal.

Responsibilities

• Lead shifts and manage incidents while ensuring safety.
• Provide emotional support and practical assistance to residents.

Skills

Mental Health Understanding

Communication Skills

IT Literacy

Team Leadership

Crisis Management

Education

GCSEs in English and Maths

Tools

MS Office

Job description

Join to apply for the Senior Mental Health Support Worker role at The Jasmine Gallery.

4 days ago Be among the first 25 applicants.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living.

Do you have the desire to empower and promote independence and an interest in mental health?

Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences).

Hours – 37 hours per week, Monday – Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins.

Service – Papist Way, Wallingford.

What You'll Be Doing

Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others.

As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegating tasks, managing incidents, and monitoring the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own caseload. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such as physical health issues, neurodiversity, drugs & alcohol use, and cognitive impairment.

Senior Support Workers work with residents to enable them to achieve and sustain a rewarding life in the community, promoting independence, well-being, and the ability to manage their own mental health. Staff are responsible for ensuring safety is always maintained through good housing management, risk assessment, and health & safety practices.

Overall job responsibility: Further detail can be viewed in the Job Description.

• Lead shifts, delegating set diarised and daily tasks.
• Take the lead during incidents, safeguarding, and complaints in the absence of the manager, ensuring policies and procedures are adhered to.
• Ensure all staff are completing relevant health and safety tasks.
• Mentor new support workers through induction including the completion of the Care Certificate and medication training.
• Work within a One Team Approach and ensure this culture permeates throughout the team and lead by example.
• Respond to service phone queries and requests from both internal and external customers in a timely manner and delegate where appropriate to other members of the team.
• Undertake assessments of referrals and attend regular assessment and risk management training.
• Provide emotional support, encouragement, and practical assistance to residents with daily living activities.
• Ensure risk is continuously assessed and risk management plans are kept up to date.
• Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People.
• Always represent the company in a professional and appropriate manner.

The Successful Applicant

Our main priority for all our roles at Response is to find people that can live our values every day – Caring, Safe, Creative and Aspirational.

Essential Criteria

• GCSE's in English and Maths (or equivalent).
• A commitment to undertake continual personal development.
• Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require.
• An understanding of current approaches to mental health practice.
• Have good knowledge of how to support with referrals and assessments.
• An understanding of equality, diversity, and inclusion issues impacting people's lives.
• IT literate with experience using MS Office packages.
• Good communication skills, written, verbal, and listening.
• A genuine interest in mental health and well-being with a commitment to delivering Response's mission.

What We Offer

• 25 days annual leave and standard bank and public holidays.
• Blue Light card and other discounted shopping.
• Employee Assistance Programme - with access to free counselling.
• Cycle to Work Scheme (after probation).
• Enhanced family-friendly leave.
• Professional qualification sponsorship and study leave.
• £500 refer a friend bonus scheme.
• Optional health cash care plan with money off prescriptions and treatments.
• Wellbeing hub and mental wellbeing support app – approved by NHS.
• Free flu jabs.
• Free DBS application.

You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care, and Mutual Aid to provide the best possible support to our clients.

If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date – 09/04/2025.

All our roles require a DBS check, two references from most recent employers, and you must have the right to work in the UK.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Mental Health Care