permanent waking night mental health support worker

TN United Kingdom; Greater London; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player is looking for a compassionate Waking Night Mental Health Support Worker to join their Hackney service. This role is crucial for delivering personalized care to adults with mental health needs, ensuring safety, and fostering a supportive environment. You'll engage with residents, provide emotional support, and assist with daily living activities. The organization values diversity and offers a culture of inclusion and growth. If you are dedicated to making a difference and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Annual Leave

Pension Schemes

Staff Discounts

Healthcare

Career Development Opportunities

Qualifications

• Experience in mental health and CQC-registered care settings.
• Basic IT skills and literacy are required.

Responsibilities

• Provide continuous care and support aligned with individual plans.
• Monitor residents' wellbeing and communicate findings.

Skills

Emotional Support

Personal Care

Communication Skills

Organizational Skills

Customer Focus

Education

NVQ Level in Health and Social Care

Relevant Experience in Social Care

Tools

Microsoft Office

Job description

Job Description: Permanent Waking Night Mental Health Support Worker, London Borough of Hackney

We are seeking a compassionate, resilient, and dedicated Waking Night Support Worker to join our Felstead Street service in Hackney.

Salary: £__, per annum, with weekly hours. Benefits include annual leave, pension schemes, staff discounts, healthcare, and career development opportunities.

At our organization, we value our staff and strive to create a supportive environment. We offer comprehensive benefits, award-winning learning and development, and an inclusive culture focused on helping you thrive and make a difference daily.

Felstead Street is a CQC-registered care home providing support for adults with high-level mental health and complex physical health needs. The service is commissioned by East London NHS Foundation Trust and London Borough of Hackney, emphasizing person-centered care, independence, and choice. The home features multiple floors, a large garden, and a courtyard, designed to meet residents' diverse needs and promote harmony.

As a Waking Night Mental Health Support Worker, your role is vital in delivering continuous care and support aligned with individual plans, including medication administration, emotional support, welfare checks, and personal care. You will be responsible for maintaining safety, security, infection control, and domestic duties during the night shift. Monitoring residents' wellbeing and communicating findings to the day team is also essential.

This role requires a valid Right to Work in the UK, as Look Ahead does not sponsor visas.

Key Responsibilities:

• Build trusting relationships with residents and foster a positive environment.
• Follow lone working protocols, ensuring health and safety for all.
• Support residents with daily living activities and domestic tasks.
• Provide emotional support during the night and assist with personal care as needed.
• Maintain infection control and fire safety standards.
• Manage petty cash and complete administrative tasks accurately.
• Lead shift responsibilities, ensuring effective handovers and team coordination.
• Engage in ongoing learning and development activities.

Candidate Profile:

• Enjoys social interaction and community involvement.
• Approachable, calm, and resilient under pressure.
• Organized, flexible, and open to feedback.
• Customer-focused with high self-esteem and respectful communication skills.
• Motivated for personal and professional growth.
• Computer literate with basic IT skills (Microsoft Office).

Qualifications and Experience:

• NVQ Level in Health and Social Care or equivalent, or relevant experience in social care or mental health sectors.
• Experience working in mental health and CQC-registered care settings.
• Experience in delivering personal care and assistance.
• Basic IT and literacy skills.

About Us:

Look Ahead is a leading not-for-profit provider supporting individuals across mental health, homelessness, youth, and learning disabilities sectors. We are committed to safeguarding and promoting welfare and value diversity and inclusion. We encourage applications from all backgrounds and are proud to hold Silver accreditation in the Inclusive Employers Standard.