Senior Medico-Legal Case Coordinator

Communicourt; Birmingham; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

24/7 GP helpline

Counselling

Volunteer Days

Extra annual leave

Job summary

Communicourt in the United Kingdom is seeking a Senior Case Worker to coordinate complex medico-legal cases, manage expert input and maintain high standards of report quality. You will become a trusted point of contact for experts and solicitors, ensuring deadlines are met and communications are clear and polished.

This fixed-term maternity-cover role runs until the end of May 2027. The successful candidate will lead on case progression, build professional relationships and deliver responsive,

Qualifications

• Experience as a PA/EA or senior administrator handling complex administration.
• Excellent written communication, proofreading and formatting skills.
• Ability to build trusted professional relationships with stakeholders.
• High accuracy, literacy and numeracy with discretion in sensitive matters.
• Calm, proactive and service-focused approach to varied working styles.

Responsibilities

• Manage an allocated caseload and provide tailored administrative support to medical experts.
• Build strong professional relationships with experts, solicitors and colleagues.
• Act as central liaison, handling emails, updates, actions and deadlines.
• Format and quality-check detailed reports, letters and case correspondence.
• Keep stakeholders informed, manage expectations and resolve issues diplomatically.
• Occasionally provide support outside normal office hours when needed.
• Share insights with Operations Director to improve processes.

Skills

PA experience

Organisation

Written communication

Relationship-building

Discretion

Proactive service-focused

Job description

Communicourt in the United Kingdom is seeking a Senior Case Worker to coordinate complex medico-legal cases, manage expert input and maintain high standards of report quality. You will become a trusted point of contact for experts and solicitors, ensuring deadlines are met and communications are clear and polished.

This fixed-term maternity-cover role runs until the end of May 2027. The successful candidate will lead on case progression, build professional relationships and deliver responsive,