Medicolegal Case Manager

Cognacity; Greater London; Hybrid; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Hybrid and flexible working

Job summary

Cognacity is seeking a highly organised Medicolegal Case Manager in London. The role supports a growing psychiatric medicolegal service, coordinating expert witness work and case management with solicitors, clinicians and other stakeholders.

You will manage inquiries, coordinate assessments and deadlines, maintain records and contribute to governance and continuous improvement in a hybrid working environment.

Qualifications

• Excellent organisational and project management skills.
• Exceptional attention to detail.
• Strong communication and client relationship skills.
• Experience in healthcare, legal, insurance, professional services or case management environments.
• Confidence managing multiple priorities simultaneously.
• A professional, proactive and solution-focused approach.

Responsibilities

• Manage medicolegal enquiries and new instructions.
• Coordinate assessments, reports, conferences and hearings.
• Liaise with solicitors, insurers, courts and expert clinicians.
• Track deadlines and case progress.
• Maintain secure and accurate case records.
• Perform document and quality assurance checks.
• Manage coordination of invoicing, payments and release of reports.
• Support governance, compliance and continuous improvement activities.
• Build strong relationships with instructing parties and referral sources.

Skills

Organisation

Project management

Attention to detail

Communication

Client relationship management

Healthcare experience

Legal/insurance experience

Multitasking

Proactive problem-solving

Job description

Location: London / Hybrid
Hours: Full-time or Part-time considered
Salary: Competitive, dependent on experience

Reporting to Head of Clinic Operations

Join a Growing Medicolegal Service

We are seeking an organised, detail-oriented and proactive Medicolegal Case Manager to support the development and delivery of a high-quality psychiatric medicolegal service.

This is an exciting opportunity to play a pivotal role in coordinating expert witness work, managing complex cases, liaising with solicitors and clinicians, and ensuring the smooth running of an expanding service. The role has been identified as a key component of Cognacity’s medicolegal growth plans and service infrastructure.

Key Responsibilities

• Manage medicolegal enquiries and new instructions
• Coordinate assessments, reports, conferences and hearings
• Liaise with solicitors, insurers, courts and expert clinicians
• Track deadlines and case progress
• Maintain secure and accurate case records
• Perform document and quality assurance checks
• Manage coordination of invoicing, payments and release of reports
• Support governance, compliance and continuous improvement activities
• Build strong relationships with instructing parties and referral sources

About You

You will have:

• Excellent organisational and project management skills
• Exceptional attention to detail
• Strong communication and client relationship skills
• Experience in healthcare, legal, insurance, professional services or case management environments
• Confidence managing multiple priorities simultaneously
• A professional, proactive and solution-focused approach

Previous medicolegal, legal or expert witness administration experience would be advantageous but is not essential.

What We Offer

• Opportunity to help build a new and innovative medicolegal service
• Hybrid and flexible working arrangements
• Supportive and collaborative team environmentExposure to complex and interesting medicolegal work

If you are highly organised, enjoy coordinating complex activities and want to be part of an ambitious and growing service, we would love to hear from you.