Senior Medical Secretary- INTERNAL

Betsi Cadwaladr University Health Board; Rhyl; Sur place; GBP 21 000 - 24 000; Plein temps

Résumé du poste

Betsi Cadwaladr University Health Board in North Wales is seeking a medical secretarial and administrative officer to support the consultant team and junior medical staff. The post is a 12-month secondment and open to staff currently employed by BCUHB.

The post involves coordinating admin, maintaining office systems and guiding the team on day-to-day issues, with Welsh language skills desirable. Permission from your line manager is required before applying.

Qualifications

• Essential: NVQ Business administration L4 or equivalent experience.
• Desirable: management qualification or working towards
• Desirable: NVQ 3 Customer Service
• Desirable: ILM Level 2 qualification

Responsabilités

• Provide medical secretarial and admin service to the consultant and medical teams.
• Coordinate and maintain arrangements to facilitate patient progression along a defined pathway.
• Maintain office organisation and monitor workload of the admin team.
• Support line manager and guide the team on day-to-day issues.

Connaissances

Excellent communication skills

Advanced typing skills

Able to work unsupervised

Customer service skills

Organisational skills

Minute taking experience

Welsh language skills

Formation

NVQ Business administration L4 or equivalent

Management qualification

NVQ 3 Customer Service

ILM Level 2 qualification

Outils

Microsoft Office

Description du poste

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD.

THIS POST IS FIXED TERM/SECONDMENT FOR 12 MONTHS DUE TO M EET THE NEEDS OF THE SERVICE.

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

The post holder will ensure the delivery of a comprehensive high quality medical secretarial and administrative service to the consultant doctor and junior medical team and specialist nursing teams, other health professionals.

The post holder will be responsible for the guidance and direction of the team dealing with appropriate day to day issues to oversee the smooth running of the department and providing support to the line manager.

If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.

Main duties of the job

To provide a comprehensive, high quality medical secretarial and administrative service to the consultant their medical team and specialist nursing teams, and other health professionals. To co-ordinate and maintain arrangements to facilitate the patients progression along a defined pathway. To maintain the office organisation and monitor the workload related to the administration team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications

Essential criteria

• NVQ Business administration L4 or equivalent experience

Desirable criteria

• Management qualification or working towards
• NVQ 3 Customer Service
• ILM Level 2 (or working towards) relevant equivalent qualification

Experience

Essential criteria

• Experience of coordinating administration activities
• Experience of working as a medical secretary
• Experience of organising workload and people

Desirable criteria

• Previous NHS Experience

Skills

Essential criteria

• Excellent communication skills
• Advanced typing skills
• Will work unsupervised
• Excellent customer service skills
• Excellent organisational skills
• Will prioritise own workload
• Minute taking experience

Knowledge

Essential Criteria

• Knowledge and ability to use Microsoft office applications
• Evidence of Continual Personal Development

Desirable criteria

• ESR self serve(or equivalent experience of application)
• Knowledge of Referral To Treatment process (RTT)

Personal Qualities

Essential Criteria

• Good team working ethic
• Enthusiasm and commitment
• Proactive and positive attitude.
• Be innovative to meet the challenges of a changing organisation
• Customer focused approach