Senior Medical Secretary - Float

HealthJobs Ltd; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days holiday

Private Healthcare Insurance

Private pension contribution

Season Ticket Loan

Cycle to work

Job summary

HCA Healthcare UK is seeking a Senior Medical Secretary to join the Float Secretary Team in Central London. The role involves cross-cover across multiple sites and specialties, providing comprehensive secretarial and administrative support to consultants and clinical services.

You will handle audio-typing, confidential documentation and patient communications, ensuring smooth day-to-day operations and high standards of patient care.

Qualifications

• Experience as Medical Secretary/Senior Medical Secretary in healthcare settings.
• High accuracy typing and audio-typing with confidential documentation.
• Strong communication, organisation and prioritisation skills.
• Flexibility to cover multiple consultants, specialties and sites.
• Proficiency with hospital IT systems and MS Office.

Responsibilities

• Provide comprehensive secretarial support to consultants and clinical teams.
• 2) Handle clinical and non-clinical correspondence, reports and confidential documents.
• 3) Coordinate patient appointments, investigations, admissions and follow-ups.
• 4) Manage patient enquiries, inboxes and phone calls with professionalism.
• 5) Arrange admissions and obtain test results when needed.
• 6) Maintain accurate patient records and ensure documentation compliance.
• 7) Prepare dictated letters and clinical correspondence within timescales.
• 8) Cross-cover across different sites and specials as required.

Skills

Medical Secretary

Medical terminology

Typing

Audio-typing

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Senior Medical Secretary - Float

Location: Central London (travel between various sites will be required)

Hours: Full time, 37.5 hours per week

Shift times: Monday to Friday, 09:00-17:00 (some flexibility will be required to cover clinics)

Contract: Permanent

We're looking for an experienced Senior Medical Secretary to join our Float Secretary Team, providing support across a range of specialties and HCA Healthcare UK facilities within Central London.

This is an exciting opportunity to join a highly skilled and collaborative team, providing cross-cover and administrative support to consultants and clinical services across multiple locations. You'll play a key role in ensuring the smooth day-to-day running of consultant practices, adapting to different specialties and departments while maintaining the highest standards of patient care and service delivery.

This role would particularly suit an experienced Medical Secretary who enjoys variety, thrives in a fast-paced environment, and can confidently build effective working relationships across multiple teams.

Above all else, we're committed to the care and improvement of human life. It's this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Others may think this is just a support role, but to us, you'll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

What you'll do

• Provide comprehensive secretarial and administrative support to consultants and clinical teams, including audio-typing of clinical and non-clinical correspondence, reports and other sensitive documentation, maintaining confidentiality at all times.
• Support consultants and services across a variety of specialties, ensuring the smooth coordination of patient appointments, investigations, admissions and follow-up care.
• Prepare clinics by ensuring all relevant correspondence, test results, imaging, insurance information and patient records are available and up to date.
• Manage patient enquiries, inboxes and telephone calls, providing a professional, responsive and compassionate service to patients, consultants and multidisciplinary teams.
• Arrange planned and urgent admissions, request investigations and obtain test results, escalating abnormal or urgent findings where appropriate.
• Maintain accurate patient records and ensure all documentation is completed, filed and managed in line with established processes and standards.
• Prepare, distribute and manage dictated letters and clinical correspondence, ensuring documentation is completed accurately and within agreed timescales.
• Contribute flexibly across different sites, specialties and consultant practices, providing cross-cover and support as required to ensure continuity of service and meet operational demands.

What you'll bring

• Proven experience working as a Medical Secretary or Senior Medical Secretary within a healthcare environment.
• A strong understanding of medical terminology and clinical processes.
• Excellent typing, audio-typing and document production skills, with a high level of accuracy and attention to detail.
• Strong communication, organisational and prioritisation skills, with the ability to manage competing demands effectively.
• A flexible and collaborative approach, with the ability to adapt quickly to different consultants, specialties, locations and ways of working.
• Strong IT skills and confidence using a range of hospital systems and Microsoft Office applications.

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world's leading healthcare providers. In the UK, we're one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

By caring for our employees, we empower them to provide exceptional care for our patients. That's why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Senior Medical Secretary you'll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to