Senior Medical Secretary ENT - Flexible Hours

Worcestershire Acute Hospitals NHS Trust; Birmingham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Worcestershire Acute Hospitals NHS Trust is seeking a Senior Medical Secretary to join the ENT team. The role involves providing high‑quality secretarial and administrative support to consultants, managing patient administration systems, and coordinating elective surgery bookings and waiting lists.

You will work closely with clinicians and admin colleagues to maintain efficient service delivery and accurate documentation in a busy hospital environment.

Qualifications

• Knowledge of NHS guidelines including 18 week RTT Self-reliant.
• Ability to work independently and as part of a team.
• Good computer skills with Microsoft Office.
• Excellent verbal and written communication skills.
• Good organisational skills.
• Knowledge of NHS systems such as Oasis / PAS / Bluespier / CLIP.
• Adaptable / Flexible with the ability to prioritise workloads.

Responsibilities

• Provide secretarial support to one or more consultants and junior staff.
• Assist in organisation of the consultants' workload and manage patient administration systems.
• Booking of elective surgery and management of the elective waiting list.
• Medical audio/copy typing duties including outpatient letters and discharge summaries.
• Ensure outsourced work for Acute Clinics is correctly checked and uploaded to Trust records.
• Respond to enquiries from GPs, other health service personnel, patients and relatives.
• Use PAS systems to maintain accurate patient information and produce documentation as required.
• Cover for Medical Secretary colleagues as needed.

Skills

Communication skills

Telephone skills

Organisational skills

NHS systems knowledge

IT skills

Education

GCSE English and Maths

AMSPAR qualification or working towards AMSPAR medical terminology

Tools

Oasis

PAS

Bluespier

CLIP

Job description

Worcestershire Acute Hospitals NHS Trust is seeking a Senior Medical Secretary to join the ENT team. The role involves providing high‑quality secretarial and administrative support to consultants, managing patient administration systems, and coordinating elective surgery bookings and waiting lists.

You will work closely with clinicians and admin colleagues to maintain efficient service delivery and accurate documentation in a busy hospital environment.