Part-Time Medical Secretary – MSK & ENT Services

Dorset HealthCare University NHS Foundation Trust; Bournemouth; On-site; GBP 21,000 - 27,000; Part time

Job summary

Dorset HealthCare University NHS Foundation Trust is seeking a Medical Secretary to join the busy MSK Services team at Boscombe Community Hospital. This part-time role (24 hours over 4 days) focuses on efficient admin support, typing, and patient journey management across triage, referrals, and discharge.

You will cover the reception desk, respond to patient calls, and liaise with Primary Care referrers and clinicians to keep services running smoothly.

Qualifications

• Experience supporting MSK, physiotherapy or related services.
• Handles reception desk duties and answers patient calls.
• Supports patient journey processing from triage to discharge.
• Establishes communication with primary referrers and clinicians.
• Provides friendly, professional patient service; meets RTT targets.
• DBS check required; Trust will cover.

Responsibilities

• Support Administration functions of Specialist services (MSK, Physio, MSK Triage, ENT).
• Cover reception desk when needed and answer patient calls.
• Ensure efficient processing of patient journeys from triage to discharge.
• Maintain communication with key stakeholders including Primary Care referrers and clinicians.
• Deliver a positive patient experience and professional service.

Skills

Reception duties

Answer patient calls

Organised

Job description

Dorset HealthCare University NHS Foundation Trust is seeking a Medical Secretary to join the busy MSK Services team at Boscombe Community Hospital. This part-time role (24 hours over 4 days) focuses on efficient admin support, typing, and patient journey management across triage, referrals, and discharge.

You will cover the reception desk, respond to patient calls, and liaise with Primary Care referrers and clinicians to keep services running smoothly.