Senior Medical Secretary Cardiology,

Worcestershire Acute Hospitals NHS Trust; Redditch; On-site; GBP 24,000 - 30,000; Full time

Job summary

Worcestershire Acute Hospitals NHS Trust seeks a Senior Medical Secretary for their Cardiology Team in Redditch. This role involves providing essential secretarial support, handling communications, and ensuring the efficient operation of a dynamic department. Candidates should possess strong typing skills, excellent communication abilities, and experience in a healthcare setting.

Qualifications

• Proven secretarial experience in healthcare environment.
• Experience of working in a busy office.
• Flexible and adaptable to changing work demands.

Responsibilities

• Provide comprehensive administrative and audiotyping support.
• Handle patient and clinician enquiries efficiently.
• Ensure confidentiality and compliance with data protection regulations.

Skills

Audio typing using Digital Dictation

Communication skills

Microsoft Office

Education

GCSE English & Maths

Recognised word processing / typing qualification

AMSPAR

Tools

OASIS PAS system

Bluespier

EZ notes

Digital Dictation

Job description

Job summary

Anopportunity has arisen for a Senior Medical Secretary to join our CardiologyTeam at the Alexandra Hospital, Redditch. This post is for 30 hours, providing full secretarial support within a busy department. The successful candidate will need to be anexperienced secretary who thrives on a challenge and is confident and competentat prioritising their workload efficiently. You should possess excellent typing andcommunication skills. Furthermore, werequire a motivated individual to provide a professional service to ourpatients and clinical staff whilst having a working knowledge of Microsoftword, email and the Trusts IT systems.

Ifyou are an experienced medical secretary, AMSPAR or equivalent this would be anadvantage.

For informal enquires please contact Sally Hunter 01905 763333. EXT 30100

Main duties of the job

For a detailed description of the role duties please refer to the main job description attached.

JOB PURPOSE

To provide comprehensiveadministrative and audiotyping support for the Consultant team and resident doctors, assisting with achieving Trustand departmentalobjectives through liaising with relevant people and teams.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple:

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Key Responsibilities:

AllSecretaries should be able to undertake the following duties and are expectedto work in teams to fulfil the requirements of the service.

Toundertake medical audio/copy typing duties, including outpatient letters toGPs, discharge summaries and other official correspondence.

Toaccept enquiries from clinicians, GPs Health Service and Social Servicespersonnel, other hospitals, voluntary agencies, patients and theirrelatives. Patient contact by telephoneis an integral part of the role.

Towork using own initiative with minimal supervision, prioritising own workloadin line with objectives of the department and consultant teams.

Todeal with all incoming correspondence, phone, fax and email in an efficient andeffective way.

Toliaise with other members of the secretarial/administration team in order toprovide a co-ordinated and efficient secretarial service.

Tosupport the Directorate Management Team with the administration, tracking andvalidation of patients pathways to achieve the National 18-week Referral To Treatment (RTT) target.

Toliaise with patients, relatives and staff demonstrating sensitivity andmaintaining professionalism at all times.

Todeal with any complaints, problems or issues in a sensitive way, escalating toclinicians/management as appropriate.

Ensureconfidentiality is maintained at all times, complying with the Data ProtectionAct, Information Governance and other Trust/Departmental Policies.

Toassist in providing cover for other secretaries in the Medical Directorate toensure continuity of service to Consultant, medical staff, service users andpatients.

Toundertake any other duties as may be required/appropriate by the DirectorateManagement Team.

Job description
Job responsibilities

Key Responsibilities:

AllSecretaries should be able to undertake the following duties and are expectedto work in teams to fulfil the requirements of the service.

Toundertake medical audio/copy typing duties, including outpatient letters toGPs, discharge summaries and other official correspondence.

Toaccept enquiries from clinicians, GPs Health Service and Social Servicespersonnel, other hospitals, voluntary agencies, patients and theirrelatives. Patient contact by telephoneis an integral part of the role.

Towork using own initiative with minimal supervision, prioritising own workloadin line with objectives of the department and consultant teams.

Todeal with all incoming correspondence, phone, fax and email in an efficient andeffective way.

Toliaise with other members of the secretarial/administration team in order toprovide a co-ordinated and efficient secretarial service.

Tosupport the Directorate Management Team with the administration, tracking andvalidation of patients pathways to achieve the National 18-week Referral To Treatment (RTT) target.

Toliaise with patients, relatives and staff demonstrating sensitivity andmaintaining professionalism at all times.

Todeal with any complaints, problems or issues in a sensitive way, escalating toclinicians/management as appropriate.

Ensureconfidentiality is maintained at all times, complying with the Data ProtectionAct, Information Governance and other Trust/Departmental Policies.

Toassist in providing cover for other secretaries in the Medical Directorate toensure continuity of service to Consultant, medical staff, service users andpatients.

Toundertake any other duties as may be required/appropriate by the DirectorateManagement Team.

Person Specification

Knowledge and Skills

Essential

• Audio typing using Digital Dictation
• In-depth working knowledge of Microsoft Office

Desirable

• Knowledge of NHS systems.

Qualifications

Essential

• GCSE English & Maths
• Recognised word processing / typing qualification
• AMSPAR

Personal Qualities

Essential

• Excellent verbal and written communication skills.
• Flexible and adaptable.
• Able to work under pressure.
• Ability to work under own initiative and part of a team.
• Highly motivated.

Experience

Essential

• Proven secretarial experience in healthcare environment.
• Experience of working in a busy office

Desirable

• NHS experience.
• Use of OASIS PAS system, Bluespier, EZ notes and Digital Dictation

Person Specification
Knowledge and Skills

Essential

• Audio typing using Digital Dictation
• In-depth working knowledge of Microsoft Office

Desirable

• Knowledge of NHS systems.

Qualifications

Essential

• GCSE English & Maths
• Recognised word processing / typing qualification
• AMSPAR

Personal Qualities

Essential

• Excellent verbal and written communication skills.
• Flexible and adaptable.
• Able to work under pressure.
• Ability to work under own initiative and part of a team.
• Highly motivated.

Experience

Essential

• Proven secretarial experience in healthcare environment.
• Experience of working in a busy office

Desirable

• NHS experience.
• Use of OASIS PAS system, Bluespier, EZ notes and Digital Dictation

Employer details

Employer name

Worcestershire Acute Hospitals NHS Trust
Address

The Alexandra Hospital

Woodrow Drive

Redditch

Worcestershire

B987UB

Employer's website