This Senior Medical Secretary post sits in the Stonebow Unit, an acute mental health inpatient service run by Herefordshire and Worcestershire Health and Care NHS Trust, and is part time at 30 hours a week. The work is secretarial and administrative support for the medical team on the acute adult admission ward, keeping the service running. Work is busy and varied, with regular contact with consultants, multidisciplinary colleagues, service users and carers. Fit turns on a Level 3 medical secretary qualification or equivalent experience, and on experience supervising staff.
What the job involves
- Deliver a professional and confidential secretarial service to the inpatient medical team
- Provide secretarial and administrative support to the medical team on the acute adult admission ward
- Act as a key point of contact for consultants, multidisciplinary colleagues, service users and carers
- Handle communication efficiently and professionally
- Manage a varied workload with competing priorities
Qualifications
- Level 3 Medical Secretary qualification (e.g. Medical Terminology) or equivalent experience
- OCR/RSA 3 or equivalent in text or word processing, or equivalent experience
- GCSE grade 9 to 4 (A* to C) or equivalent in English language
Experience
- Significant, recent administrative or secretarial experience
- Arranging meetings and agendas, and taking minutes
- Supervision or management of staff
Skills & knowledge
- Knowledge of a wide range of administrative and secretarial procedures and systems
- Extensive knowledge of Microsoft packages
- Excellent organisational and administrative skills
- Strong IT skills and confidence using a range of computer systems
- Excellent communication and interpersonal skills
- Ability to prioritise and manage a varied workload effectively
Other
- Able to work independently and use own initiative
- Remains calm, professional and effective under pressure
- Positive, flexible and helpful approach to work
Nice to have
- Previous relevant experience in an NHS environment
What’s offered
- 27 days leave plus bank holidays, rising to 33 days with long service
- Generous NHS pension
- Enhanced pay when working unsocial hours
- Flexible and agile working opportunities
- Maternity, paternity and adoption support
- Wide range of supportive staff networks
- Health and wellbeing opportunities