Senior Master Data & Process Improvement Specialist - Hybrid

MCS Group; Belfast City District; Hybrid; GBP 45,000 - 60,000; Full time

Benefits offered by this job

Hybrid work

Flexible start/finish times

Salary and Bonus

35 days holiday

Job summary

MCS Group is recruiting an experienced Customer Master Data & Process Improvement Specialist to join a global manufacturing organisation with an office in County Antrim. You will manage customer master data, drive data quality and support Order-to-Cash processes.

Based in Northern Ireland, the role offers a hybrid work model with three days in the office, flexible start times and a strong salary with bonus.

Qualifications

• Strong Customer Master Data experience.
• Experience in Sales Operations, Sales or Customer Service.
• At least 5 years' hands-on Order-to-Cash / OTC experience within SAP or another large ERP system.
• Experience using a Master Data, workflow, cleansing or data mapping tool.
• Experience improving processes as well as completing hands-on data maintenance.
• Strong understanding of data quality, governance, controls and workflows.

Responsibilities

• Creating, updating and maintaining Customer Master Data structures.
• Managing Customer Master Data workflows, approvals and governance processes.
• Working closely with Sales, Finance, IT, Customer Service and Supply Chain teams.
• Supporting Order-to-Cash processes and ensuring customer information is accurate across systems.
• Identifying opportunities to improve workflows, automate processes and improve data quality.
• Supporting customer data cleansing, mapping and standardisation projects.
• Supporting audit, compliance and data governance requirements.

Skills

Customer Master Data

OTC experience

ERP / SAP

Data governance

Tools

Master Data tool

Data cleansing tool

Data mapping tool

Job description

MCS Group is recruiting an experienced Customer Master Data & Process Improvement Specialist to join a global manufacturing organisation with an office in County Antrim. You will manage customer master data, drive data quality and support Order-to-Cash processes.

Based in Northern Ireland, the role offers a hybrid work model with three days in the office, flexible start times and a strong salary with bonus.