Senior Marketplace Account Executive

Avalara, Inc.; England; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Avalara is seeking a Marketplace Customer Account Manager to grow net revenue from Avalara customers through up-sell, cross-sell and add-on opportunities. You will develop long-lasting customer relationships in the evolving world of tax and VAT compliance.

You will report to the Director of Marketplace Sales and collaborate with cross-functional teams in a hybrid setup, with commutes to London or Brighton offices.

Qualifications

• 8+ years of quota-carrying sales experience.
• Experience in ecommerce/ marketplace space.
• Ability to forecast and report using Salesforce.
• Experience negotiating contracts at senior levels.
• Understanding of logistics and carrier operations in marketplaces.

Responsibilities

• Retain customers through renewal sales cycle.
• Provide forecasts to direct manager.
• Articulate and present value of Avalara offerings.
• Identify growth opportunities within client accounts.
• Collaborate with engineering, product, finance, and support.
• Create playbooks, dashboards, and scalable processes.
• Be subject matter expert for clients.

Skills

Quota-carrying sales

Account management

Sales forecasting

Senior stakeholder relations

Marketplace ecommerce

Contract negotiation

AI in sales

Job description

Avalara is seeking a Marketplace Customer Account Manager to grow net revenue from Avalara customers through up-sell, cross-sell and add-on opportunities. You will develop long-lasting customer relationships in the evolving world of tax and VAT compliance.

You will report to the Director of Marketplace Sales and collaborate with cross-functional teams in a hybrid setup, with commutes to London or Brighton offices.