Senior Manager, Technical Delivery - Customer Platforms

PwC; Greater London; Presencial; GBP 120.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private medical cover

Flexible work arrangement

Descripción de la vacante

PwC is seeking a Senior Manager - Technical Delivery Lead to own complex technology programmes. You will manage end-to-end delivery across multiple teams, shaping proposals, and leading governance with PwC and client stakeholders.

You'll coordinate diverse teams, including offshore locations and technology partners, delivering customer platforms and driving business growth through strategic outcomes.

Formación

• Significant experience leading complex, multi-team technology or transformation programmes.
• Ability to work with senior executives and govern forums.
• Experience shaping proposals, client opportunities and engagement commercials.
• Experience delivering customer technology platforms such as CRM, service, contact centre or digital channels.

Responsabilidades

• Lead end-to-end delivery across multiple teams, including design, build, testing, release and handover.
• Own integrated delivery plans, governance, budgets, forecasting, risks and dependencies.
• Provide updates to senior client stakeholders.
• Shape proposals and new opportunities with partners and directors.
• Lead blended teams across PwC, clients, technology partners and offshore locations.
• Build trusted relationships to support future growth.

Conocimientos

AI Fluency

Active Listening

Analytical Thinking

Business Development

Communication

Customer Experience

Customer Strategy

Herramientas

Salesforce

Microsoft

Adobe

Descripción del empleo

PwC is seeking a Senior Manager - Technical Delivery Lead to own complex technology programmes. You will manage end-to-end delivery across multiple teams, shaping proposals, and leading governance with PwC and client stakeholders.

You'll coordinate diverse teams, including offshore locations and technology partners, delivering customer platforms and driving business growth through strategic outcomes.