Senior Manager, Operational Resilience

Resilienceforward; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Deloitte UK is seeking a senior resilience and crisis management professional to support go-to-market activity, grow account relationships and deliver commercial success across financial services. You will lead complex client engagements, manage contracts and budgets, mentor junior team members, and ensure high-quality delivery within risk processes while expanding offerings including digital and AI.

You will engage with C-suite and boards to raise awareness of crisis and resilience themes

Responsibilities

• Supporting go-to-market and business development activity to grow account relationships and deliver commercial success
• Leading complex client engagements and delivery, including responsibility for contracts, budgets, and junior team members
• Delivering engagements to the highest quality, on time, on budget, and within established risk processes
• Providing subject matter advice to clients across the range of crisis and resilience services provided by RRCR and related internal teams
• Leading client relationships across a portfolio of organizations across financial services to build and enhance relationships, drive new opportunities, and expand the services offered
• Leading senior discussions with C-suites and boards to raise awareness of crisis and resilience issues and themes in the UK, EU, and global markets
• Developing new products and services, including digital and AI, to support the organization’s offerings
• Building the organization’s sector presence through innovation, eminence, and thought leadership
• Leading internal projects and fulfilling key team roles to build the business in a sustainable manner

Job description

Location: UK, London or Manchester
Company: Deloitte

You will have the opportunity to work with senior client executives and a wide range of functional teams across a broad range of sub-sectors within financial services, helping them build resilience to a diverse set of strategic, operational, and technology risks.

Job role:

• Supporting go-to-market and business development activity to grow account relationships and deliver commercial success


• Leading complex client engagements and delivery, including responsibility for contracts, budgets, and junior team members


• Delivering engagements to the highest quality, on time, on budget, and within established risk processes


• Providing subject matter advice to clients across the range of crisis and resilience services provided by RRCR and related internal teams


• Leading client relationships across a portfolio of organizations across financial services to build and enhance relationships, drive new opportunities, and expand the services offered


• Leading senior discussions with C-suites and boards to raise awareness of crisis and resilience issues and themes in the UK, EU, and global markets


• Developing new products and services, including digital and AI, to support the organization’s offerings


• Building the organization’s sector presence through innovation, eminence, and thought leadership


• Leading internal projects and fulfilling key team roles to build the business in a sustainable manner