Senior Manager - Legal Managed Services (Contracting Solution Delivery Lead)

KPMG UK; London; On-site; GBP 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Manager in Legal Managed Services to lead complex client transitions and transformations. This role involves managing detailed aspects of sales and transition phases, including process mapping and technology requirements. You'll engage with stakeholders, coordinate internal teams, and ensure project governance. If you have a background in consulting and a passion for legal services, this is a fantastic opportunity to make a significant impact in a dynamic environment that values innovation and collaboration.

Qualifications

• Experience in managed services lifecycle including sales and service delivery.
• Strong project management and stakeholder engagement skills.

Responsibilities

• Manage complex client transitions and transformations in contracting services.
• Develop pricing structures and contribute to proposal creation.

Skills

Project Management

Stakeholder Engagement

Process Mapping

Data Migration

Pricing Structure Development

Education

Bachelor's Degree

MBA or Equivalent Postgraduate Qualification

Tools

Contract Lifecycle Management (CLM)

Gen-AI

Job description

Senior Manager - Legal Managed Services (Contracting Solution Delivery Lead)

Join to apply for the Senior Manager - Legal Managed Services (Contracting Solution Delivery Lead) role at KPMG UK

Senior Manager - Legal Managed Services (Contracting Solution Delivery Lead)

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Join to apply for the Senior Manager - Legal Managed Services (Contracting Solution Delivery Lead) role at KPMG UK

Job Description

• Reports to: Director, Legal Managed Services
• Location: UK (Travel Required)
  
  
  

Job details

Location: London

Capability: Tax & Law

Experience Level: Senior Manager

Type: Full Time

Service Line: UK Law

Contract type: Permanent

Job Description

Senior Manager – Legal Managed Services (Contracting Solution Delivery Lead)

• Reports to: Director, Legal Managed Services
• Location: UK (Travel Required)
  
  
  

Role Summary:

The Senior Manager supports the Director by managing and delivering complex client transitions and transformations in contracting services from pre-sales through transition and implementation. Under the Director's guidance, you will lead detailed aspects of the sales and transition phases, including process mapping, pricing structure development, technology requirement confirmation, and RFP response preparation.

Key Responsibilities:

• Developing detailed process maps and optimised future-state solutions
• Confirming technology requirements (CLM, Gen-AI), managing data migration and integration
• Developing pricing structures and contributing to proposal and pitch material creation
• Stakeholder engagement and conflict resolution
• Coordinating internal mobilisation teams (operations, HR, tech)
• Project governance, status reporting, and risk management
• Assisting in strategic client pursuits
• Leading or contributing to the development of pricing models using internal calculators, including modelling delivery costs, team structure variations across geographies, inflation, FX fluctuations, and technology implications over multi-year terms
• Aligning pricing strategy with opportunity goals, including consideration of outcome-based or value-linked pricing models
  
  
  

Qualifications:

• Demonstrated experience across the managed services lifecycle, including pre-engagement (sales), contracting, and service delivery phases
• Experienced in managing transitions in legal managed services or contracting engagements
• Background in consulting, outsourcing, or transformation projects
• Strong project management skills and excellent stakeholder engagement
• Bachelor's degree required, MBA or equivalent postgraduate qualification (e.g. MSc in Management, Law, or Legal Technology) advantageous
  
  
  

Why Tax & Law at KPMG?

The issues surrounding tax and legal services are constantly evolving, both locally and globally. Which is why you'll find life at KPMG both intellectually stimulating and rewarding. There's also the scale and breadth of what we do – our services span specialisms such as Corporate and Indirect Tax; Expatriate and Private Client Personal Tax compliance and advice; and KPMG Law.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Legal

• Industries

  Business Consulting and Services

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