Senior Manager, Commercial Enablement & Growth

deliveroo; Greater London; On-site; GBP 110,000 - 160,000; Full time

Job summary

Deliveroo is seeking a Senior Manager, Commercial Enablement to build and lead the function across 37 EMEA markets, equipping Merchant Sales, Account Management, and Support teams with insights, capabilities, tools, and incentives to execute consistently and deliver merchant outcomes.

This hands-on leadership role will turn commercial strategy into scalable systems, build high-performing teams, navigate ambiguity, and drive measurable improvements in frontline productivity and incentive

Qualifications

• 8+ years' experience in strategy consulting, commercial strategy, revenue operations, sales operations, merchant operations, or a related field.
• Track record of leading multi-disciplinary, multi-country teams.
• Strong commercial judgment and a relentless drive to connect enablement work to measurable business outcomes.
• A bias for action — pragmatic, hands-on, and comfortable navigating ambiguity.
• Experience building scalable operating models, processes, governance, and performance management systems.
• Proven ability to design and deliver L&D programs for Sales, Account Management, and Support teams.
• Strong analytical fluency — defining metrics, challenging data quality, and turning insight into action.
• Hands-on experience with incentive programs, sales compensation, variable pay, or other performance-based reward mechanisms.
• Excellent stakeholder management and communication skills, with the ability to distill complexity and align diverse audiences around clear decisions.

Responsibilities

• Oversee Learning & Development design and delivery across markets.
• Own design, rollout, and operation of incentive programs.
• Provide trusted performance insights with clear dashboards and metrics.

Skills

Lead multi-country teams

Incentive design

Learning & Development design

Analytics & reporting

Stakeholder management

Commercial strategy

Frontline productivity improvements

Job description

Deliveroo is seeking a Senior Manager, Commercial Enablement to build and lead the function across 37 EMEA markets, equipping Merchant Sales, Account Management, and Support teams with insights, capabilities, tools, and incentives to execute consistently and deliver merchant outcomes.

This hands-on leadership role will turn commercial strategy into scalable systems, build high-performing teams, navigate ambiguity, and drive measurable improvements in frontline productivity and incentive