Senior Manager, Business Operations (R-19946)

Dun & Bradstreet; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Dun & Bradstreet in London invites applications for a Senior Manager, Business Operations. You will partner with the global COO and senior leaders to drive strategic priorities, performance, and transformational change across a complex, global organization.

This role is based at our Paddington office with a hybrid model (3 days on site) and occasional international travel, emphasizing stakeholder management, governance, and scalable operating models to accelerate execution.

Qualifications

• Bachelor's degree in Finance, Analytics, or a related field.
• 10+ years of experience in strategy, transformation, or senior business operations roles.
• Experience in management consulting or COO Office is highly desirable.

Responsibilities

• Partner with the COO to translate strategy into clear priorities and measurable outcomes.
• Lead cross-functional projects and initiatives driving sustainable growth.
• Design and manage executive review processes for transparency and alignment on KPIs.

Skills

Executive presence

Analytical skills

Stakeholder management

Cross-functional leadership

Problem solving

Education

Bachelor's degree in Finance or Analytics

Job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us!

The Senior Manager, Business Operations serves as a strategic advisor and trusted partner to the global Chief Operating Officer and senior leadership team, helping to drive strategic priorities, business performance, and transformational change.

This role will lead high-impact initiatives that support strategic execution, operational excellence, and executive decision-making. Acting as a trusted advisor to the COO, this role will leverage data, insights, and strong stakeholder management to drive alignment, accelerate execution, and deliver measurable business outcomes across a complex global organization.

This role will be based out of our Paddington, London office where we operate on a hybrid basis with 3 days a week on site. Occasional international travel will be required for this role.

Key Responsibilities

• Partner with the COO to translate business strategy into clear priorities, actionable plans, and measurable outcomes
• Lead cross-functional projects and business initiatives that drive sustainable business growth
• Design and manage executive business review processes, ensuring transparency, accountability, and alignment on key performance metrics and strategic initiatives
• Facilitate leadership forums and governance meetings that support effective decision-making and execution
• Deliver strategic analysis and actionable insights across financial, operational, customer, and market data
• Develop business cases, executive presentations, and decision-support materials that enable informed leadership and Board‑level decision‑making
• Build strong partnerships across Finance, Strategy, Product, Sales, Marketing, Operations, and People teams to drive alignment and execution. Influence stakeholders at all levels to navigate complex challenges, manage competing priorities, and deliver enterprise‑wide impact
• Leverage AI‑enabled tools and emerging technologies to enhance decision support, streamline operating processes, improve productivity, and increase the effectiveness of the COO Office
• Develop executive communications and change narratives that effectively articulate strategic priorities, organizational direction, transformation initiatives, and business performance updates for internal and external audiences

About you

• Bachelor's degree in Finance, Analytics, or a related field
• 10+ years of experience in strategy, transformation, management consulting, program management, or senior business operations roles
• Experience within a leading consulting firm or in an internal strategy, transformation, COO Office, or Chief of Staff function is highly desirable
• Strong executive presence with the ability to engage, influence, and challenge senior stakeholders constructively
• Exceptional analytical and problem‑solving skills, with the ability to synthesize complex information into clear recommendations
• Exceptional executive communication skills, including developing executive‑level presentations, analyses, dashboards, and data‑driven narratives that inform and influence business decisions
• Proven track record leading complex, cross‑functional initiatives in a fast‑paced global environment
• Ability to identify improvement opportunities, remove barriers to execution, and drive adoption of new ways of working
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs