Senior Manager, Business Change

Carnival Corporation & plc; Southampton; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Employee Discounted Cruising

Annual Bonus

Contributory Pension

Private medical and dental insurance

Health assessment

Life Assurance

Parental and adoption leave

Employee Shares Plan

Onsite restaurant

Job summary

Carnival UK seeks a Senior Manager, Business Change to drive enterprise change across our transformation portfolio. You will own the enterprise-wide view of change, ensuring cumulative impact is understood, coordinated and deliverable, while mentoring champions and guiding governance through complex programs.

The role emphasizes strategic communication, stakeholder management and a strong track record in large-scale transformations within matrix organisations and multi-project settings.

Qualifications

• Proven track record leading business change teams across large-scale transformations.
• Experience architecting change strategy across multiple projects or programmes.
• Experience advising senior stakeholders on sequencing and trade-offs.

Responsibilities

• Define and govern enterprise business change strategy and framework at portfolio level.
• Mentor change champions with guidance, principles and objectives.
• Maintain a forward-looking view of cumulative change impacts across teams.
• Provide decision-ready insights on risks, dependencies and readiness constraints.
• Support change impact, readiness reporting and communications strategy.
• Collaborate with change delivery roles to embed effective change management.

Skills

Enterprise change leadership

Portfolio-level governance

Change strategy architecture

Matrix organisation experience

Stakeholder management

Prosci/PMI/ MSP/ Agile change training

Job description

Job Description

In our pursuit of excellence within our finance department here at Carnival UK, we're seeking individuals who bring a wealth of business change knowledge and qualifications to the table for our Senior Manager, Business Change position. At our core, we believe in the strength of a diverse and skilled team to drive our business forward. Your skills and qualifications are valuable to us.

Role Overview

Working across Carnival UK’s business and technology-enabled transformation portfolio, your role is to increase the enterprise change maturity to ensure change lands well and maximises return on investment. You will own the enterprise-wide view of change, ensuring its cumulative impact is understood, coordinated and deliverable.

Key accountabilities include:

• Define and govern the enterprise business change strategy and framework, setting portfolio-level principles, priorities and standards.
• Mentor and coach change champions providing change management guidance, principles and objectives
• Maintain a forward-looking view of cumulative change impacts across teams and enterprise, identifying saturation, collisions and capacity constraints.
• Provide decision-ready insight on change risks, dependencies, readiness constraints and business impacts to support senior governance forums.
• Support change impact, readiness reporting and communications strategy across the business
• Collaborate with key change delivery roles across the enterprise to ensure effective change management is embedded in programme delivery
• Assure the coherence and quality of change planning while building organisational capability, standards and consistent ways of working.

Position Requirements

Our ideal candidates are those who possess not only the technical skills required for business change but also a passion for transformation and a keen eye for detail. Your academic background and professional certifications will be the foundation of your role within our team.

Required Qualifications and Skills:

• Proven track record leading business change teams across large scale, enterprise-wide complex transformations and digital adoptions in a matrix organisation
• Significant experience architecting the change strategy and leading business change across multiple projects or programmes, with accountability at portfolio, domain or enterprise level.
• Demonstrable experience managing cumulative change load, saturation and collision risk and advising senior stakeholders on sequencing and trade-offs.
• Professional experience in business, organisational change, transformation, HR, operations or a related discipline.
• Formal change, programme or portfolio management training, such as Prosci, APM, PMI, MSP or Agile change in complex environments.

About You

You are someone who thrives in a collaborative environment yet is capable of working independently with a high degree of accuracy and accountability. Your qualifications are just the start; we're looking for team members who are eager to learn, grow, and contribute to our collective success.

Personal Qualities:

• A strategic communicator who can translate complex change landscapes into clear, decision-ready insight.
• A credible and constructive influencer who can challenge senior stakeholders and navigate competing priorities.
• An analytical, evidence-led decision-maker who balances colleague capacity, delivery quality, business performance and risk.
• An inclusive collaborator who coaches change leads and champions a coherent colleague experience of transformation.

Why Join Us?

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full-time position, on a permanent basis, with hybrid working including up to two days from home.

Read our employee experience guide to learn more about life as a Carnival UK colleague here.

We offer a dynamic and inclusive workplace where your work makes a real impact. Beyond competitive salaries and benefits, here’s what we offer:

• Employee Discounted Cruising plus Friends and Family offers
• Annual bonus
• A friendly welcome with help settling in
• Regular office events including live entertainment, lifestyle events and charity partner fundraisers
• Extensive learning and development opportunities
• Minimum 25 days leave, bank holiday allowance and holiday trading scheme
• Employee-led networks
• Employee Assistance and Wellbeing programmes
• Recognition scheme with prizes and awards
• Contributory Defined Contribution Pension scheme
• Company paid private medical and dental insurance and health assessment
• In-house Occupational Health help and access to digital GP
• Life Assurance
• Parental and adoption leave
• Employee Shares Plan
• Electric Car and Cycle to Work schemes
• Onsite restaurant offering range of healthy cooked and grab and go meals
• Discounted retail and leisure via discounts portal