Senior Managed Services Consultant

Henderson Drake; Greater London; Hybrid; GBP 70,000 - 80,000; Full time

Job summary

A leading EPM solution provider seeks a Senior Managed Services Consultant specializing in Oracle EPM Planning and Narrative Reporting. This hybrid role involves managing support services, collaborating with clients, and leading small teams while offering hands-on expertise. Ideal for someone with a support-focused background and strong communication skills, this position offers a competitive salary and benefits package, along with opportunities for professional development.

Benefits

Competitive salary and benefits package

Flexible hybrid work environment

Continuous learning and professional development

Opportunities on high-profile global projects

Supportive team culture

Qualifications

• Strong experience with PBCS scripting and configuration.
• Experience in leading small teams while being hands-on with client engagements.

Responsibilities

• Lead and manage support services for Oracle EPM Planning.
• Collaborate with clients to deliver tailored solutions.
• Provide customer-focused consulting and troubleshooting.

Skills

Oracle EPM Planning

Narrative Reporting

Client-Facing Experience

Communication & Consulting Skills

Leadership

Education

ITIL certification

Tools

PBCS

EDMCS

Groovy Scripting

ServiceNow

Job description

3 days ago Be among the first 25 applicants

This range is provided by Henderson Drake. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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Job Title: Senior Managed Services Consultant (Oracle EPM Planning / Narrative Reporting)

Location: London, United Kingdom (Hybrid)

Role Overview:

Henderson Drake is working with a leading EPM solution provider to find a Senior Managed Services Consultant who specialises in Oracle EPM Planning, with a focus on Narrative Reporting and EDMCS.

This role is ideal for someone with a support-focused background who thrives in a client-facing environment and is seeking a long-term opportunity within a stable, growth-orientated team.

Key Responsibilities:

• Lead and manage support services for Oracle EPM Planning and Narrative Reporting, ensuring optimal performance and continuous improvement.
• Handle hands-on configuration, scripting, and management of PBCS (Planning and Budgeting Cloud Service) and EDMCS environments.
• Lead small teams, offering guidance, support, and hands-on expertise in day-to-day operations.
• Collaborate with clients to understand their specific needs, delivering tailored solutions for their financial planning, budgeting, and reporting processes.
• Develop and maintain configurations in PBCS, with a strong focus on Workforce Planning and Financial Planning Modules.
• Provide clear, customer-focused consulting and troubleshooting, even in challenging customer situations.
• Oracle EPM Expertise: Strong experience with PBCS scripting and configuration, especially in Workforce Planning and Financial Planning Modules.
• Narrative Reporting: Deep understanding of Oracle’s Narrative Reporting capabilities and best practices.
• Leadership: Experience in leading small teams while being hands-on with client engagements.
• Client-Facing Experience: Comfortable managing client relationships and handling potentially challenging client scenarios.
• EDMCS: Familiarity with Enterprise Data Management Cloud Service (EDMCS).
• Communication & Consulting Skills: Strong communication and client management skills, able to translate complex technical information for non-technical stakeholders.
• Experience with Groovy Scripting.
• FP&A Knowledge: Familiarity with Financial Planning & Analysis (FP&A) processes.
• Additional knowledge of Workforce Planning within Oracle EPM.
• ServiceNow experience or other support tools.
• ITIL certification or familiarity with ITIL best practices.

What We Offer:

• Competitive salary and benefits package
• Flexible hybrid work environment
• Continuous learning and professional development.
• Opportunities to work on high-profile, global client projects.
• A dynamic, supportive team culture where you can grow your skills.

How to Apply:

Please send your updated CV to [e-mail] or call [phone] for more information.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance, Accounting/Auditing, and Information Technology

• Industries

  Business Consulting and Services, Financial Services, and IT Services and IT Consulting

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