Managed Services Pre-Sales Consultant

HSO; Manchester; Remote; GBP 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Pre-Sales Consultant, where your expertise in managed services will drive growth and innovation. This role offers the chance to influence service offerings and develop client-centric strategies. Collaborate with a dynamic team to create impactful cost models and support contracts, while engaging with clients to understand their needs. With a commitment to inclusivity and a fun working environment, this opportunity promises personal and professional growth in a respected industry leader.

Benefits

Healthcare

Dental Insurance

Life Insurance

Wellbeing Programs

Flexible Working Arrangements

Qualifications

• Proven success in pre-sales or consultancy in managed service environments.
• Strong understanding of the sales process and ability to identify business opportunities.

Responsibilities

• Define solution strategies and design outsourcing services for clients.
• Create managed services cost models and lead contract negotiations.
• Build and maintain client relationships and engage at all organizational levels.

Skills

Pre-sales experience

Consultancy in managed services

Knowledge of Service Management

Contract negotiations

Communication skills

Presentation skills

Commercial acumen

Job description

1 week ago Be among the first 25 applicants

HSO Success and Ambition

HSO is a leading member of the Microsoft Dynamics Inner Circle, founded in 1987, specializing in sectors such as Retail, Manufacturing, Professional Services, Financial Services, and Local Government. We have received several prestigious awards, including being voted in the UK's top 10 Best Large Companies to Work For. This year, we were also named the D365 Finance Microsoft Partner of the Year and Finalist for D365 Sales & Marketing.

About HSO

HSO is committed to adding value for our customers, delivering on our promises, fostering inclusivity, and creating a fun working environment. Our core values differentiate us from other Microsoft Partners by focusing on caring for our people, customers, and quality of work, supporting our team and clients to achieve shared goals.

Purpose of the Role

The Pre-Sales Consultant, working within the managed services team, will serve as the subject matter expert for HSO's managed services. The role involves understanding business needs in a managed service context to support account managers in positioning and selling solutions and services, aiming to meet customer value and revenue goals. Extensive knowledge of Microsoft technologies and managed service environments is essential, including experience in creating comprehensive cost models and support contracts.

The Opportunity

This is a unique opportunity to join a mature business unit with ambitious growth plans. You will contribute to expanding HSO's managed service offerings through pre-sales efforts across all service lines, influencing the development of cost models, service offerings, efficiencies, and customer-centric strategies.

Reporting Line

The Pre-Sales Consultant reports to the Head of MS Service Delivery and Pre-Sales, collaborating with the MS pre-sales team, sales executives, and account managers.

Job Functions

• Perform detailed managed service discovery to define solution strategies and design outsourcing services for clients.
• Articulate proposed managed service solutions and benefits at all organizational levels, including third-party integrations where applicable.
• Assist with account development, bids, and campaign strategies for managed services.
• Establish credibility as the subject matter expert for HSO's managed services.
• Engage with clients at detailed and executive levels to understand business requirements and demand.
• Create managed services cost models.
• Lead the creation of customer-facing support contracts and service descriptions.
• Collaborate with UK and global managed service teams to improve services, processes, and cost models.
• Work with internal resources across service lines to propose optimal solutions.
• Build and maintain client relationships.
• Coordinate with third parties as needed.
• Maintain knowledge of competitors.

Requirements and Skills

• Proven success in pre-sales or consultancy within a managed service environment.
• Broad understanding of outsourcing services.
• Knowledge of Service Management and ITIL is advantageous.
• Ability to identify and act on business opportunities.
• Strong understanding of the sales process.
• Excellent communication and presentation skills at all levels.
• Experience in building and owning large managed service cost models.
• Experience in contract negotiations and creating managed service contracts.

Personal Qualities

• Commercial acumen and entrepreneurial mindset.
• Confident presenter, comfortable in both individual and group settings.
• Enthusiastic, passionate, and a team player.
• Ambitious for personal and company growth.
• Evangelist with a balanced approach to promoting solutions.
• Self-starter with strong prioritization skills.

Location

Based anywhere in mainland UK, with willingness to travel to client sites and offices in Manchester, Glasgow, or Reading.

Benefits

Competitive salary, performance bonuses, and benefits including healthcare, dental, life insurance, wellbeing programs, perks, and flexible working arrangements.

Additional Information

Senior level: Associate

Employment type: Full-time

Industry: Technology, Information and Internet