Senior Major & Complex Loss Adjuster - Remote/Travel

Crawford & Company; Greater London; Remote; GBP 65,000 - 90,000; Full time

Job summary

Crawford & Company is seeking an experienced Major & Complex Loss Adjuster for the UK, based remotely with regional travel across offices. Manage a high-value commercial caseload (>£100k) involving material damage and business interruption, delivering expert loss adjustment and client service.

You will assess cases with thorough investigation, collaborate with Casualty/Liability teams and external parties, and lead a team to achieve targets while upholding DBS standards and regulatory

Qualifications

• ACILA or similar with the desire to continue learning and /or full qualifications
• Extensive knowledge and understanding of FSA procedures and TCF initiatives
• Extensive technical knowledge within the adjusting arena at a complex loss level
• Understanding of Client SLA compliance/productivity/quality requirements
• Able to embrace technology and be proficient in MS office suite
• The ability to influence key personnel as to give the product a competitive edge
• Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
• A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets
• A full UK driving licence, with the willingness to travel to regional offices when required
• Due to the nature of our work, this role is subject to a satisfactory DBS check

Responsibilities

• Manage an active caseload of predominantly commercial claims over 100k in value, often containing material damage and business interruption matters
• Collaborate with Casualty/Liability team or local government and emergency services to deliver a high quality service
• Provide leadership to ensure targets are met and promote our ways of working
• Demonstrate foresight, ambition and tenacity to achieve successful outcomes for clients and the business
• Promote Crawford & Company’s product and approach to different stakeholders with professionalism

Skills

ACILA or similar

FSA procedures and TCF

Complex loss knowledge

Client SLA compliance

MS Office proficiency

Influence key personnel

Lead teams

Financial acumen

Travel willingness

Education

UK driving licence

Job description

Crawford & Company is seeking an experienced Major & Complex Loss Adjuster for the UK, based remotely with regional travel across offices. Manage a high-value commercial caseload (>£100k) involving material damage and business interruption, delivering expert loss adjustment and client service.

You will assess cases with thorough investigation, collaborate with Casualty/Liability teams and external parties, and lead a team to achieve targets while upholding DBS standards and regulatory