Senior Major & Complex Loss Adjuster - Remote

Crawford & Company; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

Crawford & Company seeks an experienced Major & Complex Loss Adjuster to manage high-value commercial claims (>£100k). The role is home-based with regular regional travel within the UK, requiring occasional overnight stays.

You will leverage deep technical knowledge to lead investigations and coordinate with multiple stakeholders to deliver exceptional client service. Ideal candidates will hold ACILA or similar qualifications, have senior adjusting experience, and be adept at navigating FSA

Qualifications

• ACILA or similar recognised designation with senior adjusting experience
• Extensive experience handling major/complex loss claims
• Willingness to travel regionally within the UK and occasionally overnight
• Solid understanding of regulatory requirements (FSA/TCF) and client SLA adherence
• Proficiency in MS Office and claim handling software

Responsibilities

• Manage a caseload of high-value commercial claims (>£100k) with complex loss elements
• Lead investigations, coordinate with Casualty/Liability teams and third parties
• Provide high-quality professional service and maintain strong client relationships
• Promote Crawford & Company services and ensure delivery against targets and SLAs

Skills

ACILA or similar

Frequent travel

Strong client service

Tools

MS Office

Job description

Crawford & Company seeks an experienced Major & Complex Loss Adjuster to manage high-value commercial claims (>£100k). The role is home-based with regular regional travel within the UK, requiring occasional overnight stays.

You will leverage deep technical knowledge to lead investigations and coordinate with multiple stakeholders to deliver exceptional client service. Ideal candidates will hold ACILA or similar qualifications, have senior adjusting experience, and be adept at navigating FSA