Senior Maintenance Support Technician

Transport for London; London; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a Senior Maintenance Support Technician to ensure safety and performance optimization of railway assets. In this critical role, you will support safety inspections, coordinate maintenance planning, and mentor staff to uphold high standards. You will work closely with teams to implement continuous improvement models and ensure compliance with track standards. This role offers a unique opportunity to contribute to the efficiency and safety of a vital transportation network, with a commitment to equality and diversity in the workplace.

Benefits

Final salary pension scheme

Free travel on TfL network

Reimbursement for rail travel costs

266 hours of annual leave

Cycle-to-work scheme

Various discounts

Qualifications

• HND or equivalent qualification required.
• Experience in rail or infrastructure industries preferred.

Responsibilities

• Assist in delivering safety inspections and compliance.
• Coordinate maintenance planning with operations for safety.
• Mentor Maintenance Delivery staff to ensure competence.

Skills

Leadership

Communication

Decision-making

Risk management

Knowledge of track systems

Inspection techniques

Maintenance methods

Education

HND or equivalent qualification

Membership of relevant professional institutions

Tools

Asset management systems

Job description

Join to apply for the Senior Maintenance Support Technician role at Transport for London.

4 days ago Be among the first 25 applicants.

Salary: £36,850 – £44,300 (depending on competence level). This role includes a 20% Unsocial Hours Allowance.

Grade: 2A1.

Location: Plumstead Depot.

Contract Type: RFLi, Permanent.

This is a safety-critical role; clearance from our Occupational Health team is required before start.

This role is re-advertised; previous applicants need not reapply. Thank you.

Role Overview

The Senior Maintenance Support Technician is responsible for ensuring the safety of line inspections, asset monitoring, maintenance, renewal, and enhancements prioritisation, asset stewardship, and performance optimisation. This includes asset stewardship design, infrastructure inspection, data management, risk-based prioritisation, and safe delivery of reliability-centred maintenance.

Supporting the Principal Maintenance Support Technician, you will help maintain the Elizabeth line railway safely, efficiently, and effectively to meet performance standards. You will assist in safety-critical deployment, tactical coordination, and work prioritisation of maintenance teams, ensuring safety and reliability of track systems, and compliance with maintenance plans and standards.

Key Responsibilities

• Assist in delivering safety inspections, compliance, work prioritisation, and tactical deployment.
• Support the establishment of intervention regimes and management of maintenance stewardship.
• Operate and maintain the infrastructure monitoring vehicle, ensuring data is integrated into asset management systems.
• Coordinate maintenance planning with operations to ensure safety, operability, and maintenance of the railway.
• Mentor and assess Maintenance Delivery staff to ensure workforce competence.
• Apply policies and procedures to meet infrastructure and asset maintenance standards.
• Implement continuous improvement models, such as Reliability Based Maintenance.
• Ensure compliance with track standards and operational requirements.
• Create and review Track Asset Intervention Plans and technical surveys.

Knowledge & Skills

• HND or equivalent qualification.
• Membership of relevant professional institutions.
• Understanding of the rail industry structure and safety standards.
• Knowledge of track systems, inspection techniques, maintenance methods, and related legislation.
• Leadership, communication, decision-making, and risk management skills.

Experience

• Experience in rail or infrastructure industries.
• Proven track maintenance and stewardship management experience.
• Experience with asset management systems, auditing, and assurance processes.

Additional Information

We are committed to equality, diversity, and inclusion. We guarantee an interview to disabled candidates meeting essential criteria and use anonymised CVs to promote fairness.

Please apply with your CV and a two-page cover letter in PDF format, highlighting relevant skills and experience. The deadline is Friday, 23rd May 2025, at 23:59.

Benefits

• Final salary pension scheme.
• Free travel on TfL network.
• Reimbursement for rail travel costs.
• 266 hours of annual leave, including public holidays.
• Cycle-to-work scheme and various discounts.