Senior Maintenance Support Technician

Transport for London; London; On-site; GBP 36,000 - 45,000; Full time

Job summary

An established industry player is seeking a Senior Maintenance Support Technician to ensure the safety and reliability of railway systems. This role involves overseeing line inspections, asset management, and maintenance strategies. You will collaborate with multidisciplinary teams to implement best practices and improve operational efficiency. With a focus on safety and compliance, you will play a crucial role in maintaining high standards within the rail infrastructure. Join a forward-thinking organization that values innovation and offers excellent benefits while contributing to the safety of the community.

Benefits

Final salary pension scheme

Free TfL travel

Reimbursement for rail travel costs

266 hours annual leave plus public holidays

Tax-efficient cycle-to-work scheme

Retail, health, leisure, and travel offers

Qualifications

• Experience in rail or critical infrastructure industries.
• Knowledge of railway safety standards and processes.

Responsibilities

• Ensure safety of line inspections and asset monitoring.
• Assist in maintaining the Elizabeth line railway effectively.

Skills

Leadership

Communication

Analytical Skills

Risk Management

Education

Member or Associate of a relevant professional institution

Tools

Asset Management System

Infrastructure Monitoring Vehicle

Job description

Job Description - Senior Maintenance Support Technician (047557)

Senior Maintenance Support Technician 047557

Organisation

Job

Job

- Track

Position Type - Full Time

Salary - £36,850 – £44,300 (depending on level of competence)

This role will also include 20% Unsocial Hours Allowance

Grade - 2A1

Location – Plumstead Depot

Contract Type – RFLi, Perm

This is a safety critical role so you will need to get clearance from our Occupational Health team before you start.

This role is being re-advertised, previous applicants need not apply. Thank you

Overview of project/role

The Senior Maintenance Support Technician is responsible for ensuring the safety of line inspections, asset monitoring, maintenance, renewal, and enhancements prioritisation, asset stewardship, and life/performance optimisation. This includes asset stewardship design, infrastructure inspection, asset data management, risk-based prioritisation, and safe delivery of reliability-centred maintenance.

The Senior Maintenance Support Technician will assist the Principal Maintenance Support Technician in maintaining the Elizabeth line railway safely, efficiently, and effectively to meet performance requirements.

The Senior Technician will support the PMST in safety-critical deployment, tactical coordination of maintenance teams, work prioritisation, and engineering stewardship.

As the Senior Maintenance Support Technician, you will support the Principal Maintenance Technician in ensuring track system safety and reliability, auditing, assurance, and asset life improvements.

Key Accountabilities:

• Assist the PMST in delivering safety of line and safety-critical asset/system inspections, compliance, work prioritisation, and tactical deployment. This includes infrastructure inspection validation and quality checks.
• Support the Track team in establishing intervention regimes and managing maintenance stewardship to meet Rail for London standards and performance, including asset replacement where redesign isn't needed.
• Operate and maintain the RfLI infrastructure monitoring vehicle (IMV), ensuring compliant inspections and data integration into the asset management system for fault management.
• Plan maintenance deployment with operations, ensuring alignment with operational and asset management requirements, including on-call duties.
• Train, mentor, and assess Maintenance Delivery staff to ensure a competent workforce.
• Ensure infrastructure and asset maintenance standards are met through adherence to policies and procedures, including safety and functionality in design and construction phases.
• Implement continuous improvement models, especially using Reliability-Based Maintenance as part of the 'Predict and Prevent' strategy.
• Ensure compliance with Track standards and operational requirements.
• Ensure quality and compliance in all track work delivery.
• Create and review Track Asset Intervention Plans and Technical Surveys and Designs.

Knowledge:

• Member or Associate of a relevant professional institution (e.g., PWI, ICE, IstuctE, IMechE / IEE / IRSE)
• Understanding of Rail Industry structures and agencies
• Application of railway safety standards and processes
• Knowledge of Network Rail Safety standards
• Knowledge of track systems, including rail, geometry, S&C, and fastenings
• Inspection techniques such as visual inspections, 053, 054, etc.
• Maintenance methods, legislation, and standards
• Knowledge of railway systems and disciplines (Civil, Track, OHLE, S&T)
• Appreciation of Risk-Based Maintenance and its application on Track assets

Skills:

• Leadership experience with ability to motivate multidisciplinary professionals
• Excellent communication, negotiation, and influencing skills, especially with external contractors
• Strong decision-making and analytical skills
• Risk management expertise
• Ability to articulate clear visions for initiatives and programs

Experience:

• Experience in rail or critical infrastructure industries
• Experience managing infrastructure stewardship and maintenance
• Experience managing maintainers and developing stewardship strategies
• Experience working with engineering functions and mentoring in track disciplines
• Substantial experience as a Track Maintenance Technician
• Track Asset Management and maintenance in railway environments
• Auditing & assurance of assets and maintenance, including use of management systems

Equality, Diversity, and Inclusion

We are committed to promoting equality, diversity, and inclusion. We aim to reflect the city we serve, fostering innovation and efficiency. As a disability-confident employer, we guarantee interviews to disabled candidates meeting essential criteria and use anonymised CVs to ensure fairness.

Application Process

Please submit your CV and a two-page cover letter, highlighting your skills, knowledge, and experience relevant to the role. PDF format preferred; no photographs or images.

Closing date: Friday 23rd May 2025 @ 23:59

• In return, enjoy excellent benefits, including:
• Final salary pension scheme
• Free TfL travel
• Reimbursement for rail travel costs
• 266 hours annual leave plus public holidays
• Tax-efficient cycle-to-work scheme
• Retail, health, leisure, and travel offers